Can't Claim Server

Plex Media Server
1

Server Version#:PlexMediaServer-1.19.1.2701-6327e27bf-armv7
Player Version#: Unknown

Long story short. Recently had my Virgin Super Hub upgraded to number 3. As a consequence I was no longer able to access Plex through any of my devices yet I could see it on my Seagate Nas Server and it was running. Had a similar problem two years ago during a power cut and deleting and reinstalling the server resolved the issue. I have tried this trick but now I’m unable to claim the server. TBH I reached the limit of tech skill to move forward. I only use the Plex system so my kids can watch a few of there favourite shows. I don’t want to waste endless hours trying to get this resolved but if someone knows of a fix I would appreciate it. I deleted the Plex software on my Mac and removed access to the old Server name.

I’m unable to generate logs (as I could never find them the last time this happened).

Can anyone help?

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Screenshot 2020-04-25 at 12.16.51
Screenshot 2020-04-25 at 12.16.51864×579 139 KB

This is as far as I can get… anyone have access to older server software as this might fix it?

3

So what’s the problem?
You click on Claim Server on the screen displayed on your screenshot… and what happens next? Do you get an error message?

4

Hello Tom,

Thanks for the response.

Yes I tried clicking on the Claim Server link, but it fails to progress any further. No error messages.

I just wondering is there anyway to load a older version of the Seagate NAS software?

5

What do you expect this to fix?

You might instead try this beautiful piece of art from @dane22:

1 Like
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I just figured that the server was running okay on an older version so I thought it might be worth giving it a shot.

As the file you linked me to, that won’t work as my OS is for Mac.

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From the same link… there’s also a page for Linux / Mac:

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