I’m in the process of setup up Plex DVR, but I’m stuck at the language and postcode selection. If I verify that my country and area are supported, I get a positive result from the plex homepage. If I enter my postcode, or any postcode in my area, nothing will show up. I tried the postcode of the capital, etc, but nothing. What postcode do I have to use?
Country: Switzerland
TV-Provider: Quickline TV
I have this exact issue, everything was working before, but the epg just stopped working. I erased the tuner-config and tried to reconfigure it again - but now I’m stuck at this (But I choose Sweden instead).
Anyone?
Now it works again with the latest version (1.13.2.5102) !
@Fidreus said:
Now it works again with the latest version (1.13.2.5102) !
Not for me. Still no info for any ZIP code I enter.
The search didn’t return anything in that screen, but the continue-button was enabled after I put in the zipcode and the next screen showed me the different providers.
For users in Switzerland, an issue has been identified with processing of the Post/Zip code where it was expecting 5 digits when it is 4. A fix is being produced
@sa2000 said:
For users in Switzerland, an issue has been identified with processing of the Post/Zip code where it was expecting 5 digits when it is 4. A fix is being produced
Okay, so normal software logic error then. Will this fix be in the next release or when is it due?
The fix for Switzerland has now been released in beta version 1.13.3.5208
See Release Note Plex Media Server - #222 by drzoidberg33
I’ve got 1.13.3.5208 as of today on my system, but it still doesn’t work. I enter 4 digits, nothing happens.
Yes - I am sorry but an issue has been discovered in that release following feedback from other Swiss users. We are working on getting a Hotfix release out
Sorry for the earlier glitch. The fix is definitely in the hotfix beta release that is available now - version 1.13.3.5223
I have a similar issue with an Italian provider and Italian postal code. Something to suggest? Thanks!
EDIT: I will download v 5223 and report (I confirm that 5208 was not working)
EDIT2: I have installed v 5223 but even if all channels are found (I actually use Telly to bridge my Vu+ decoder to Plex) EPG is not leaded “We’re finding the best guide for your channels and location. This should only take a few moments.”
Any further advice?
Please raise separate forum topic with logs and screenshots / it is unrelated to the rejection of a 4 digit Swiss post code
I’ll do so. Sorry, I assumed the two were related.
Same issue with ZIP code for Czech Republic.
Server version: 1.13.3.5223
SOLUTION: (1) Downgrade to 1.13.3.5208, (2) set up DVR, (3) upgrade to 1.13.3.5223.
if you are having an issue with entering zip code with version 1.13.3.5223 please raise a new forum topic and attach screenshots and logs
It is set to accept 5 digit zip codes for the Czech Republic
For logs see
https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
