Can't download EPG

General Discussions Plex Features
1

Hey,
I got stuck in the DVR configuration when downloading the EPG data. It freezes at 0%.

Nov 13, 2017 21:07:32.911 [0x7f4dc57fd700] DEBUG - Activity: updated activity d6f97861-48ac-4ab5-97a2-e05f12f6d846 - completed 100% - Computing best lineup
Nov 13, 2017 21:07:32.911 [0x7f4dc57fd700] DEBUG - EPG: Score for lineup lineup://tv.plex.providers.epg.onconnect/DEU-0004296-X#Telekom%20Deutschland%20GmbH%20(DTH)%20-%20Digital was 48.2
Nov 13, 2017 21:07:32.911 [0x7f4dc57fd700] DEBUG - Activity: Ended activity d6f97861-48ac-4ab5-97a2-e05f12f6d846.
Nov 13, 2017 21:07:32.911 [0x7f4dc57fd700] DEBUG - EPG: Best computed lineup was lineup://tv.plex.providers.epg.onconnect/DEU-0004643-X#Telekom%20Deutschland%20GmbH%20(Telco%20-%20Plus)%20-%20Digital with a total score of 104.6

Hope someone can help me.

Best regards,
frezy

2

Have you just for testing tried a different EPG provider in your area?
I have seen reports of similar behavior which was related to the provider.

For Gracenote EPG issues report them here

3

I only get thru the step with the language selection and the ZIP. After that it freezes. I can’t reach the step to select an EPG provider.

4

Can you try a nearby Zip instead of your actual Zip?

5

Same result.

6

I have the same problem RPG froze so I redetected it now hangs at this point

7

Sound like the same issue as here