Can't download subtitles

Just this afternoon, I’m getting “failed to load subtitles” on all of my Plex devices. Is anyone else having this issue? Thanks!

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Same here, just started a day or two ago.
Plex logs show a subtitle of 99 bytes was downloaded.

Thought it might be related to this (OpenSubtitles API requires login now):

https://forum.opensubtitles.org/viewtopic.php?f=11&t=17110

But that was changed a while ago. Maybe they made another change that wasn’t announced, or maybe they blocked the account that Plex’s servers must be using (since subtitle downloads are routed through Plex.tv). Or there’s an issue on the plex.tv servers.

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We are looking into it.

3 Likes

SAME ISSUE HERE

FYI…Uploading a subtitle locally from a device also doesnt work… !!!

Good evening,
Thank you. My issue is resolved :smiley:

Confirmed, issue appears to be fixed.

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