Can't find PMS even from local host.

General Discussions
1

This is probably the most common question you get, but for the life of me, I can’t get this back up. I rebooted my plex server and now can not see it from any client. Not local, not remote. Even a browser on that machine. From the local lan I can go to the IP 128.0.1.120:32400 and get plex to come up, but it can’t find that server on that machine. I get another local server and News. (this is on Ubuntu 16.04 and just upgraded to PMS 1.12.1.4885)

I’ve done everything I can think of: restarted plex, re-booted the server, rebooted the router (xfinity provided cisco). I’ve disabled firewall via ufw and ip6tables. All processes appear to be running. I’ve shut down the other server (windows 7 running without external access). I have port 32400 manually forwarded at the router.

Anything else I can try? I can’t get to the server config because I can’t get to the server. Would love to provide logs if you can give me instructions to get them.

thanks in advance
chasplex

2

128.0.1.120 is your local IP schema? is the server listed in Devices?

https://support.plex.tv/articles/200250417-plex-media-server-log-files/

3

Sorry no, 192.168.0.120. It’s a pretty standard convention. I was just messing with 128’s because I was investigating local host options.

Interestingly, it just got better. Wasn’t working this morning, now (1PM local) it works again. This is the second time I’ve had a plex host problem persist for multiple days and them just seem to fix itself. An Easter miracle?

4

Plex server works fine on my laptop, and I watch my files from the fire stick on my TV. However, after a day or two when I log in I will get the message that my server is unavailable and after uninstalling, reinstalling a few times in a row I will get it going again. Why does my server become unavailable several times per week?