I’ve install Plex Server. But, now that it’s installed and visit the server at:
IPAddressofPlexServer:32400/web/index.html
It asks me to sign:
Plex Web
would like to sign in to your Plex account
This application is at IPofPlexServer.lan and is not hosted by Plex.
Continue only if you recognize this server and wish to grant access. By creating an account or continuing to use a Plex application, website, or software, you acknowledge and agree that you have accepted the and have reviewed the .
How do I get past this? I DO NOT want to sign-in. I do not agree with their privacy policy. I read PLEX privacy policy and I do not agree with it. There is no skip. There is no “question mark” like on the Plex app for smartphones and tablets where if you click the question mark you can find the skip button and not have to sign-in.
I can’t access the server on my web browser without this popping-up asking me to sign-in and there is no by-pass. I even took the time to examine the html code to see if there was a hidden skip link that I couldn’t see. There is nothing that I could find.
And yes, I’ve read this following post. But, this makes it so you CAN log-in.
I appreciate any help with advice on how I can get past this screen without logging in.
Nope, I’ve installed Plex Server and was able to configure it without having to create an account. I put in ipaddress:32400/web/index.html and right before it forwards to the plex log-in site I click the Plex logo on my server and switch to settings stopping the redirection process. However, that dosn’t always work. I know you don’t have to create an account or claim your server.
For the smart A** @JuiceWSA there is a lot of software like OpenMediaVault that I’m using for my PlexServer, WordPress, AlgoVPN, Mail-In-A-Box, etc that you don’t have to create an account and share your personal information with. You can still donate to developers. But, you don’t have to agree to create an account and share your information with them and whoever their 3rd party vendors may be.
Correct, if you create a post here on the forum you have to agree to the same privacy policy/terms. That’s why I use a private window and have my own Mail-In-A-Box email server that I can create disposable email addresses with.
I don’t have to give up my privacy, share my personal email address, and analytic info with…exactly!
Is the computer you are trying to access PMS from on a different subnet than PMS itself?
PMS has a security feature, where if a request comes in from a different subnet the server is on, it is treated as a external network and is disallowed access.
First, thank you for being considerate and second, taking the time to help with my questions. I appreciate that!
It’s on the same subnet 255.255.255.0 My desktop computer is 192.168.1.207 and the PMS is on 192.168.1.121
I use Firefox and I have privacy set at high. I tried on Safari and a private window with the security settings disabled. I can’t get passed it. I thought maybe a link to skip the log-in process. It redirects to quickly and I can’t stop the redirection process.
Again, thank you for your time on helping me with this.
Could you please turn on Debug logging, restart your server, try to access your Plex Media Server via your IP address, and then privately message me your Plex Media Server logs. That will shed some light on what is happening.
You should still be able to access your server on the machine that runs Plex Media Server by accessing it via localhost/127.0.0.1
Has the server ever been installed on this computer before and signed in? If the server is unclaimed then the first time at sign in page it should have a “what’s this” at the bottom of the sign in page that when you click on gives the option to skip sign in.
I would try to open in an incognito/private window. if not seeing that “Whats this” option
Hi @chrishoage and @BigWheel
I can’t turn on debug logging as I can’t get into the server
I have PMS installed on OpenMediaServer with Docker.
Yes, on the initial install it did give me “what’s this” and at the bottom I was able to bypass the sign-in but now it does not.
I tried with the local hostname omv.lan:32400/web/index.html which immediately redirects me to the log-in page.
If I use the local ip 192.168.1.121:32400/web/index.html before redirection. If I hit the setting icon quickly it sometimes lets me in. Other times it just sits and spins as you can see in the screen recording.
@JuiceWSA
Actually, I don’t have to sign-in…YOU’RE WRONG! Your advice is telling people not to use Plex instead of being nice and helping them. This is what is wrong with the world today.
Maybe it was because I used the hostname first. I closed the private window. Re-open a new private window and used the ip address, I clicked the setting button quickly and it took me to the address: http://192.168.1.121:32400/web/index.html#!/client-setup
The icon sat an spun but I coppied the address. I then closed the browser again. Open up a new private window. Copyied that address in and it took me to the sign-in page with the “What’s this” and I can skip the sign-in and was able to get in.
The fact that you were using docker is very important and pertinent information.
Please observe " ALLOWED_NETWORKS" in our docker documentation. Docker creates a 172 internal network for containers to communicate on, this is what PMS thinks the internal network is. If you wish to use Plex without authentication you must add your lan subnet to the list of allowed networks in order for authentication to be bypassed. And this is a security measure so that the server cannot be accessed without authorization prior to setting up the server.
edit: I just saw your other post referencing using the hostname, I believe this will cause similar issues with PMS thinking it is not on the same subnet.
The link you provided is the instruction I used to setup the container. I did add the subnet to the allowed networks.
Here is the strange thing too. Before I moved PMS over to Docker I had it installed on my MacBookPro. And it did the same thing. If I used http://localhost:32400/web/index.html it would immediately send me to the log-in page.
If I used 127.0.0.1:32400/web/index.html it would pause enough to where I click the settings page and get to /web/index.html#!/client-setup before the redirection occured. But you have to be on your toes and ready to click the mouse. Just like how it is right now when I use the ip.
Redirecting the first time when you load the app is expected behavior. It should allow you to skip sign in, go back to the bundled app and finish setting up the app when accessing the server during the first run.
If you are ever getting redirected to the sign in screen after the first time, that means that PMS is unable to authenticate the request, and the IP address that is accessing the server does not match the “Allowed Networks with out Auth” setting.
I’m not immediately able to reproduce the exact issues you’re having, but I do understand from the server team members that hostnames are generally considered a security issue. I imagine that the Docker host name inside the VM / Container does not match the host name of the host mac and thus the host name is treated as a request that needs auth.
I have tested this with my docker container on my dev machine and verified that the hostname of the docker container does not match the hostname of the host
chris at Whitefall in ~
› sudo docker exec -it plex /bin/su
[sudo] password for chris:
root@plex:/# uname -n
plex
I would presume that localhost similar has issues, since the hostname does not match either.
Re-reading our Docker documentation, it seems that you might be able to try setting the HOSTNAME option, which might allow access with the hostname of your host
Ahhh, that makes sense. I was gonna say. I quickly spun up a Ubuntu Desktop VM and installed PMS on that. And was able to replicate the same issue. But, what you say makes sense with localhost behaving the same way. I checked out this post:
I went into my Plex on OMV/Docker and the VM I spun up. Settings–>Network–>Show Advanced–>List of IP addresses and networks that are allowed without auth
I added 192.168.1.0/255.255.255.0
and BOOM! It works!
Thank you for being considerate and the time you spent on helping me. I greatly appreciate that.
