Cant invite friends anymore - error 500 - please help

Server Version#: 1.40.3.8555

Hi, i have been using Plex server for many years now.
As a network & system engineer i can fix most things myself but now i am reaching out for help because i am lost.
I was always able to invite friends and let them access my library without much issues.
More recently i seem to be getting errors when i inivite people to my server.
It seems to happen when the email is already a Plex account. (something ive been dying to figure out but cant)
Usually i get around by letting the users provide another email account.
But now i have a good friend who cant fix his account because he lost access to the email.
And any new account i try to invite it fails.
To the point where i logged into his account to check things (started disbeleiving him).
To the point where i created a new email and invited myself, and i came to the conclusion there is indeed something wrong.
When i was creating the new account (laine.plex.2024@gmail.com) on plex.tv i got an unexcpected error.
Afterwards the account was created and i can log in with it.
But the invite from myself to get access to my libraries is still pending.
When i try to accept it i keep getting error 500 (see attached screenshot).
I have tried removing active friends on my server (clean up).
I have tried restarting my Plex server.
But nothing seems to help and i really need to be able to give access to the friends i want.
So could someone please help me with this matter ?

Thanks in advance & kind regards,

Sijmen

You have already an excessive number of sharees.

You also seem to be using automation to send and accept invitations. All of this suggests that you are very likely in violation of the term of use of Plex. https://www.plex.tv/about/privacy-legal/plex-terms-of-service/

1 Like

Kind sir, what is excessive ? is there a maxmium ?
I really like this feature and pay for it.
I use no automation or api only tautulli for reporting and notifications.

Let’s just say that if you go into the 3-digit numbers, you are exceeding it.

1 Like

Oh my, i didn’t not notice.
I will do a full cleanup next and try again.

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