Can't log in; "Internal Server Error"

Whenever I try to log in to the Plex – from any device – it accepts my username and password, and then after I click the option to allow it to sign in with my Plex account, it says “internal server error. something went wrong on our end” in the top-right corner of the window. sometimes it also pops up another box that says that my credentials have expired and I need to log in again.

I’ve searched the forums and others had something similar with a linked Tidal account, but when I go to the section to link accounts, it doesn’t say that I have anything linked and only offer to link a last.fm or sonos account.

I’m not really sure where to go from here, as it seems to be something outside of my control since it happens on any device I try?

3 Likes

Although not exactly the same, your issue might be related to this HTTP 500 topic,

Elan added some analysis to it which might help.

Hi!

I’m having the same issue. Did you manage to solve it?

1 Like

I’m having the same issue, cant login!!! HELP

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Same issue here. Jesus Christ.

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Fixed. I needed apparently to log out and log in again several times. Crazy this app recently!

basta excluir o historico do navegador !

please fix this. fixed by uninstalling and installing beta

Has anyone tried this person’s advice and deleted browser cookies?

I am also experiencing this problem across MacOS devices and Windows devices in the latest versions of Firefox and Chrome. I have tried clearing cache/cookies for Plex and nothing seems to resolve this.

Yeah, me too on Linux / Brave browser. can login to plex.tv site. but when i click open plex, i get the same errors as the OP. i’ve tried for like 30mins to login, use other browsers.. then suddenly it just worked

same issue

Same problem here.

Having the same problem. The ONLY place I can access my server from is the app.plex.tv page. Accessing through the Windows app does not work, accessing through the Apple TV app does not work, access through Roku nor phone work. Uninstalling and reinstalling did not work, starting from scratch with a new server also did not work.

Same problem

Same here.

I can use Plexamp (both Android & MacOS), but cannot login to Plex via any browser or app.

Plex not working on Web og Windows app… any announcements from plex? - has been an issue for at least a week… sucks to pay for plex pass for something not working….

Yep same issue for the flatpak version and website.

same issue

And the problem is back. UNBELIEVABLE this piece of software recently.