Can't login to plex.tv with a new account

Background - my plex world is falling down around me and my family is really unhappy :slight_smile:

Configuration: Synology disk array running Plex media server - latest beta / plex pass version

  1. All started on Saturday - forgot my password and changed it. I could then not login with the new password. Gave me the error about too many logins etc.
  2. Somewhere in the frustration of the above, I clicked on login with Google - which I presume has somehow messed up my login as the original login was a pure email / username login that happened to be a google mail address
  3. Logged a forum question, didn’t really get any answers so I created a new user based on my iCloud address.
  4. Can login into the server with my new email and all seems fine
  5. I then go to plex.tv, to activate the clients through the link model and login. I login in fine, it accepts my credentials for the new email and then returns back to the home screen saying sign in.

Arrgghhh - please help someone, I’ve tried everything even paid for plex pass a second time.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.