For those of you struggling with this and are not accessing the plex server gui from the actual plex server you will need to ssh tunnel and bind a port to the servers localhost. Something like:
ssh 12.34.56.78 -L 8888:localhost:32400
Then access the server at localhost:8888 and you can reclaim your server. Took a while for it to accept because I imagine they’re authentication servers are getting the screws put to em but it worked fine after this.
Well, I don’t know what changed but everything is working now for some reason.
Very strange, but happy to be up and running fully again. Hope the hackers get what is coming to them.
That link did not work on my Browser. It started to, but then all switched to the warning sign.
Right, that is what was happening to me. I had warning signs on all my libraries. For some reason all is fixed for me though. The only thing I did was setup my Android apps (Plexamp, Plex Dash and Plex) again.
Relink the server. Goto the plex.tv/claim/ then use that to claim your sever. In my case, I run on docker and I changed my docker-compose.yaml changing PLEX_CLAIM to the new value, and recreated my container … and it worked.
So the reason why it happens is that you reset the password and the stored token on server became invalid. I fixed it by removing Preferences.xml from my server. Then had to log in from my local machine and claim the server. Sadly after that you have to invite all the users back to the server.
Does anyone know how to solve this on a wd MyCloud Home?
That is where my plex server is and the only access seems to be through the Web app.
That’s where it takes me when i try to configure it.
There is no local interface for the MyCloud Home it all happens on the web.
Reset my password as advised and now there seems no way to access the server or configure it with the new password.
I think that might be different for me. locally on Nas>plex, internal devices IOS, Roku, I’m working.
Plex.tv is not and if I go to that claim link it says to paste into app but on Plex.tv. and looked an unreachable servers no place to add this
i have tried resetting my pw twice now. on one of my two server i can log back in and reclaim it and it appears in apps.plex.tv. my other server (m1 mac mini running universal binary) says app.plex.tv is unable to connect to securely. looking at my logs i see this on the server that wont connect:
Aug 24, 2022 12:06:36.777 [0x16d0ab000] ERROR - [Req#1ae] CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?>
errors
error code=“1003” message=“API rate limit exceeded” status=“429”/>
this error is then repeated about every 120 seconds.
nothing on my end changed except the password reset and logging back in to reclaim the server.
Try This link in windows. Works on Edge Browser
The same problem doesn’t work with https://app.plex.tv/desktop/ and my friends can’t connect to my server.
It works locally https://YOURPLEXIP:32400/web
Same issue here. I finally got it to work on my mobile phone app and on my Firesticks, but server is unavailable on the desktop site for some reason.
Same here - local works (127.0.0.1 & local LAN IP) just fine - app.plex.tv can’t connect to server with the “app.plex.tv is unable to connect to “” securely” message.
I just went through this, came here looking for answers.
I got mine working by turning off my ad block for this app.plex.tv page
Not sure i had it off before but maybe, it must think this is a new page with a different Key.
Firefox browser with ABP Ad Block Plus ext.
Anyone one have any good solid steps? No ad blocker, multiple browsers (to test)
All works internally, just can;t connect to xx nas securely message. I know some people waited this out but thinking 9 hrs ?
Navigate to the WD MyCloud local URL. This is the same link you use to manually update PLEX. Once there, you need to go to the Apps tab, then Plex Media Server under Installed Apps. When you select Configure, you should get a notice about … I can’t recall the message, but you are asked to Link the media server to your account. Follow the prompts and you should get reconnected.
