Since password reset, I can reach (and have reclaimed) server from everything else (Roku, Plex Windows App), including local IP address via browser, but I cannot reach server using “https://app.plex.tv/desktop/#!/”
Have you signed into the hosted web app since resetting the password?
I’ve seen some apps with weird error messages while being signed out that didn’t offer an option to sign in until I manually signed out – maybe there’s still some stale session data from before the reset inside your browser?!
I have signed into WebApp and it does not connect to my Server. I was lucky and got a copy connected once two hours agao, but accidentally hit back and it is gone
What do I do?
Or is this related to ongoing issue still?
Thank you
same here! 
Kilgry specifically mentioned they reclaimed their server (=re-linked it to their account after changing the password and signing all devices out). Is your server already re-linked to your account?
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dont bother with it until Plex fixes Plex.tv https://status.plex.tv/
I tried to clear all browser data…no help.
I don’t see any issues there.
That is correct. I got passed the server claim by using the Github tool mentioned in the Plex help pages (sorry, don’t have link currently). The tool gave me an error but after it gave me the error I was able to reclaim my server. Not sure if that is tied to the problem I’m having now.
I’m not familiar with the tool itself (except of having seen the name in the forum occasionally). It took me also 2-3 attempts to claim my server (the old fashioned way); I guess that was due to the onslaught of password reset and sign-in requests to plex.tv during that time. Do you have the same issue with the hosted web app when using a different browser?
Yes, same issue with different browser too. I even tried a separate account on that separate browser.
More information:
I also access my friend’s Plex server. They must have just started their password reset. I’ve now lost access to their server too, but only using the URL (in thread subject line).
I have the same issue.
Did a p/w reset with the sign out all devices options
Reclaimed my PMS and also getting the “app.plex.tv unable to connect securely”
I tried a bunch of stuff but to no avail.
Looking at the PMS logs seems to show an issue in getting the SSL certificate.
Hopefully they fix this soon…
@tom80H, thanks. That solved my problem.
Is yours working remotely?
I have managed to get one local logon working. Same browser it will not connect in a different window.
It doesn’t work remotely yet only locally.
What was the fix?
I figured out how to get logged on web browser only locally. Open the Server in web by opening from the PLEX Server icon in the windows bar.
Tested it 3 times in a row… Again Only Locally on the machine running PLEX.
Yes, I have that working too, but not from:
My local server doesn’t work nor does the remote server. I hope they rlease a patch soon when I go to my localip:32400 I get ERR_CONNECTION_CLOSED
And online I get nothing
I’m running on a QNAP device
