Can't search for intros

I had issues with my NVIDIA Shield and had to start from scratch, so, when I finally added all the shows I once had on the library, I noticed that after a some seasons, the agent simply didn’t set the intros anymore, I tried to run some tests, using another videos, trying to use different names (to match with the tvdb agent), but nothing seemed to work, I already checked the requirements for the intro to be set (minimal duration, start time etc.), so it should have worked. On the logs I get some metadata changes shown, and a percentage of completion on intro detection, I see that everytime it goes up to 95.1%, and then it doesn’t go any further, the lines of percentage is something like:

Aug 12, 2021 20:36:15.170 [18144] Activity: updated activity f1f474ac-daf1-41c7-aa7f-254a6aec21e4 - completed 95.1% - Detecting intros

OBS: Already tried to analyse episode by episode, season by season, whole show, tried to add another show to the library (for the first time, so 0 metadata was set) etc. etc. etc. NOTHING seems to work. The other stuff like thumbnails, title, description and all the rest is just fine, only the intros can’t be set. And when I try to analyse it manually, it shows the loading icon saying “Detecting intros” but never fills the circle, and just doesn’t set it. Any help with that?

I know I am not much help but I wanted to say I have this problem as well. I removed and reinstalled plex server and that didn’t work so I reinstall windows and that didn’t fix it for me.

Like the Op said manual scan wont do anything also any help on this would be nice.

Thank you

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