Hi - I’m hoping someone can help a Plex newbie!
I have a film in my local folder containing an extra (a trailer)
Try as I might, I cannot get Plex to display the trailer
I’ve named it & structured the file according to Plex’s help page:
I understand it should appear under the Cast List, but nothing’s there?
Many thanks in advance
Cheers
Phil
Please list the actual filenames of every file within that folder.
Please do also copy the first ~20 lines of the Plex XML info of that movie.
Please see below, thanks.
The folder name is Danger Tomorrow
The file names are…
Danger Tomorrow.m4v
Trailer-trailer.m4v
XML info…
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="1" librarySectionTitle="Movies" librarySectionUUID="b90b1ca1-38e4-4082-ad9d-4d3a1bcc5578" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1605544526">
<Video ratingKey="9630" key="/library/metadata/9630" guid="plex://movie/5d776c4f594b2b001e6f0997" studio="Jack Parsons Productions" type="movie" title="Danger Tomorrow" librarySectionTitle="Movies" librarySectionID="1" librarySectionKey="/library/sections/1" summary="A doctor and his wife move into an old house in an English village where he is to start a new job- over the next few days his wife begins to experience strange visions which makes her frightened that her life is in danger." audienceRating="5.9" year="1960" thumb="/library/metadata/9630/thumb/1606067196" art="/library/metadata/9630/art/1606067196" duration="3564520" originallyAvailableAt="1960-04-30" addedAt="1606067193" updatedAt="1606067196" audienceRatingImage="imdb://image.rating" chapterSource="media">
<Media id="8939" duration="3564520" bitrate="864" width="666" height="576" aspectRatio="1.66" audioChannels="2" audioCodec="aac" videoCodec="h264" videoResolution="576" container="mp4" videoFrameRate="PAL" optimizedForStreaming="0" audioProfile="lc" has64bitOffsets="0" videoProfile="main">
<Part accessible="1" exists="1" id="8939" key="/library/parts/8939/1606067133/file.m4v" duration="3564520" file="/mnt/dvds/Danger Tomorrow/Danger Tomorrow.m4v" size="384978705" audioProfile="lc" container="mp4" has64bitOffsets="0" optimizedForStreaming="0" videoProfile="main">
<Stream id="13044" streamType="1" default="1" codec="h264" index="0" bitrate="696" anamorphic="1" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" codedHeight="576" codedWidth="672" colorPrimaries="bt470bg" colorRange="tv" colorSpace="bt470bg" colorTrc="bt470bg" frameRate="25.000" hasScalingMatrix="0" height="576" level="40" pixelAspectRatio="64:45" profile="main" refFrames="4" streamIdentifier="1" width="666" displayTitle="480p (H.264)" extendedDisplayTitle="480p (H.264)"/>
<Stream id="13045" streamType="2" selected="1" default="1" codec="aac" index="1" channels="2" bitrate="168" language="English" languageCode="eng" audioChannelLayout="stereo" profile="lc" samplingRate="48000" streamIdentifier="2" displayTitle="English (AAC Stereo)" extendedDisplayTitle="English (AAC Stereo)"/>
</Part>
</Media>
What happens after you refresh metadata of this movie?
Leave the preplay page of this movie and re-enter it afterwards.
Thank you, you’re a star!
That worked ~ phew 
Cheers
Phil
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