Can't watch recorded tv on Plex Roku

Recorded video will not play on Plex Roku - it plays fine on Plex on my Windows computer.

On Ruko, I can see the recorded video’s ‘card’ on the screen, but when I try to play it I just get a loading symbol stuck perpetually at 33%.

Any way to resolve this?

I found a solution / work around and posted at the following link:

https://new.reddit.com/r/PleX/comments/1fz42ja/recorded_video_will_not_play_on_plex_roku/

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