We have been having issues with CBS shows recording. They were in the schedule yesterday and are no longer in the list. I have been watching this for about 3 weeks. Anyone else having issues with CBS? the other thing I have noticed is that CBS guide on the web does not show the shows there like Man with a Plan or Kevin can wait. Why is this disappearing on the day they are supposed to record?
Is your DVR set up to record only NEW episodes? Kevin Can Wait (if it aired) was a re-run on 4/2. There is a new episode tonight — are you saying that it’s not showing up to record today?
(Same for Man with a Plan as well)
Correct It was there yesterday when I looked now when I look it is no listed to be recorded. I do have it set to record new only. This has been happening for 3 weeks now on multiple CBS shows.
Here is my update - deleted the DVR not those 2 show up and Living biblically disappeared… This is very strange.
This does not make sense. When I left this last post at 4:08 all 3 shows were reported to be set to record tonight. When I got home to watch them with my wife once again no shows recorded. I look at the schedule and they are all gone again. Why is this happening?
I thought I updated all related forum topics. In case you missed it, here it is
A hotfix release for a bug that gave rise to lost airings and recordings between 00:00 and 01:00 GMT on the day the EPG is refreshed is now available as beta release 1.12.3.4973-215c28d86
See Release Note
- (DVR) Keep airings in US primetime from disappearing from the schedule on each refresh (#8448)
I set up the beta channel. All the shows from CBS were there in the morning on Monday and when I checked after their scheduled time they were no longer in the schedule. Once again I am not able to record anything primtime on CBS.
@teandrle said:
I set up the beta channel. All the shows from CBS were there in the morning on Monday and when I checked after their scheduled time they were no longer in the schedule. Once again I am not able to record anything primtime on CBS.
We would need debug logs and screenshots
The release is now public and no longer in beta
Please ensure debug logging is enabled on the server
See https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/
Restart the server to get fresh logs created
Lets try and see what happens to these shows
Get screenshots and logs when the shows are there and visible and details of which shows they are
See this article for how to get the logs https://support.plex.tv/articles/200250417-plex-media-server-log-files/
Then lets see what happens at the time of the scheduled shows
So please get logs and screenshots during the time when they are scheduled
And then at the end of the recording period - logs
and when you notice them disappearing
Been reporting this for a couple weeks: https://forums.plex.tv/discussion/315962/anybody-else-still-having-issues-dvr-with-cbs#latest
/cc @sa2000 Logs attached on the referenced post.
@phiredrop said:
Been reporting this for a couple weeks: https://forums.plex.tv/discussion/315962/anybody-else-still-having-issues-dvr-with-cbs#latest/cc @sa2000 Logs attached on the referenced post.
You have had a reply from @johnm_ColaSC
https://forums.plex.tv/discussion/comment/1659638/#Comment_1659638
Here is the first set of logs I will have to wait until Monday now to show you a show that does not record.
New set of logs prior to Monday
Here you will see the shows were not in the schedule for tonight 
@teandrle said:
Here you will see the shows were not in the schedule for tonight
Thank you for all the logs
The recording did not actually drop off - they were actioned and started but failed
The recordings followed an 18:30 recording on a different channel
You could try and cancel that 18:30 The Big Bang Theory recording to see if there is an issue with the tuner switching from channel 9.1 to channel 2.1
Apr 30, 2018 19:00:18.196 [17272] DEBUG - Activity: updated activity f35278b5-f142-4018-939f-fc7bc69d3fa3 - completed 1% - Recording
55534 Apr 30, 2018 19:00:31.073 [14464] DEBUG - DVR:Recorder: It took 30.9 sec to start the session for http://127.0.0.1:32600/devices/compound_device069dvb%23bda%23pci%23ven_1131%26dev_7164%26subsys_88510070%26rev_81%234%261b4326%260%2600e6%23/media/triplet%3A%2F%2F0%3A897%3A3?param=%3C%3Fxml%20version%3D%221%2E0%22%20encoding%3D%22UTF-8%22%3F%3E%0A%3Ctunedata%3E%3Ctt%3E8%3C%2Ftt%3E%3Cdq%3E0%3C%2Fdq%3E%3Cdr%2F%3E%3Cfr%3E29%3C%2Ffr%3E%3Cmd%3E0%3C%2Fmd%3E%3Csr%3E0%3C%2Fsr%3E%3Cpl%3E0%3C%2Fpl%3E%3Clf%3E0%3C%2Flf%3E%3Cl1%3E0%3C%2Fl1%3E%3Cl2%3E0%3C%2Fl2%3E%3Cls%3E0%3C%2Fls%3E%3Cpp%3E0%3C%2Fpp%3E%3Chz%3E0%3C%2Fhz%3E%3Cin%3E0%3C%2Fin%3E%3Cfc%3E0%3C%2Ffc%3E%3Ct%3E897%3C%2Ft%3E%3Cn%3E0%3C%2Fn%3E%3Cs%3E3%3C%2Fs%3E%3Cen%3E0%3C%2Fen%3E%3C%2Ftunedata%3E%0A
Apr 30, 2018 19:00:31.073 [14464] ERROR - DVR:Recorder: No part because session isn't reporting one.
Apr 30, 2018 19:00:31.073 [14464] ERROR - DVR:Recorder: Couldn't obtain a part, something went wrong.
Apr 30, 2018 19:00:31.073 [14464] ERROR - DVR:Recorder: Error 12 (There was a transcoder error) starting the record, shutting things down.
I will see if there is any test you can run using curl.exe
