Server Version#: 1.43.2.10687
Hello,
I recently migrated my Plex Server instance to a new container and am having issues with secure remote access. After doing some research and seeing other similar topics in the forum it seems like I may be getting rate limited or blocked from requesting a new cert. Can this be reset?
Jun 17, 2026 11:55:02.551 [135264748161848] ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429,
Jun 17, 2026 16:27:44.131 [136457595095864] ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429,
1–2 days ago, your server has requested a new certificate 5 times within only one hour.
As a result, you are automatically rate-limited for new certificates.
Verify that your installation allows full read/write access to the Plex data folder.
Particularly check for file locks and owner permissions on the certificate file cert-v2.p12, if present.
There is no .p12 file in my Plex data folder.
Folder is owned by plex:plex, user that is running the application.
@BigWheel @OttoKerner is there a way to reset this rate limit, I’d read that leaving the server offline for 4 hours or so should have reset the rate limit but am unsure as to what may be stuck now.
Jun 18, 2026 09:48:03.689 [133245983095608] DEBUG - CERT: Certificate did not exist, fetching a new one.
Jun 18, 2026 09:48:03.689 [133245983095608] DEBUG - [HCl#12] HTTP requesting GET https://plex.tv/api/v2/devices/0f5912a163e05bbe8dcece7445273c21b30a5508/certificate/subject
Jun 18, 2026 09:48:03.742 [133245998275384] DEBUG - [HttpClient/HCl#12] HTTP/1.1 (0.1s) 200 response from GET https://plex.tv/api/v2/devices/0f5912a163e05bbe8dcece7445273c21b30a5508/certificate/subject (reused)
Jun 18, 2026 09:48:03.846 [133245983095608] DEBUG - [HCl#13] HTTP requesting PUT https://plex.tv/api/v2/devices/0f5912a163e05bbe8dcece7445273c21b30a5508/certificate/csr?reason=missing&invalidIn=0
Jun 18, 2026 09:48:03.910 [133245998275384] DEBUG - [HttpClient/HCl#13] HTTP/1.1 (0.1s) 204 response from PUT https://plex.tv/api/v2/devices/0f5912a163e05bbe8dcece7445273c21b30a5508/certificate/csr?reason=missing&invalidIn=0 (reused)
Jun 18, 2026 09:48:03.910 [133245983095608] DEBUG - [HCl#14] HTTP requesting GET https://plex.tv/api/v2/devices/0f5912a163e05bbe8dcece7445273c21b30a5508/certificate/download
Jun 18, 2026 09:48:03.959 [133245998275384] DEBUG - [HttpClient/HCl#14] HTTP/1.1 (0.0s) 202 response from GET https://plex.tv/api/v2/devices/0f5912a163e05bbe8dcece7445273c21b30a5508/certificate/download (reused)
Jun 18, 2026 09:48:04.959 [133245983095608] DEBUG - [HCl#1c] HTTP requesting GET https://plex.tv/api/v2/devices/0f5912a163e05bbe8dcece7445273c21b30a5508/certificate/download
Jun 18, 2026 09:48:04.998 [133245998275384] DEBUG - [HttpClient/HCl#1c] HTTP/1.1 (0.0s) 429 response from GET https://plex.tv/api/v2/devices/0f5912a163e05bbe8dcece7445273c21b30a5508/certificate/download (reused)
Jun 18, 2026 09:48:05.004 [133245983095608] ERROR - CERT: Error acquiring new certificate: Failed to retrieve cert from plex.tv: 429,
Thank You! All green on my end now. Appreciate it.
