While poking around, and regarding our conversation about the private key setup Plex has, I noticed that in Preferences.xml the PlexOnlineToken variable is blank.
PlexOnlineToken=""
As I have never bothered to check this on a working machine, I don’t know what to expect, or if this gives us any information, but I felt it was worth noting.
With Plex stopped, remove PlexOnlineToken="" from the Preferences.xml, save, and restart
After exiting the editor, verify the file is still owned by plex:plex
If that is the root cause of this, it is the weirdest failure to write the file I’ve seen.
I’m listing commands to avoid mistakes:
systemctl stop plexmediaserver
vim /var/lib/plexmediaserver/Library/Application\ Support\Plex\ Media\ Server/Preferences.xml
At this point I use i to remove JUST the PlexOnlineToken=" variable and :wq!
ls -l shows ownership of plex:plex too
I rebooted the machine (Did not restart the service, as I am assuming that it loads at boot automatically, as it has been).
The variable is still missing, and no connection.
When you connected directly to the server, either http://127.0.0.1:32400/web or http://local.lan.ip.addr:32400/web it did not come back with the claim?
In this case,
To be clear, do you want me to remove the variable and the value within the quotes, or just the value within the quotes on PlexOnlineUsername and PlexOnlineEmail?
Let me back up a bit. When I connect within my network via http://ipforplex:32400/web, I can connect to the server.
I get a notice that there is an update for Plex now, and it states the server is unclaimed.
I am in the process of claiming the server now, and I will get back to the thread afterward.
I AM BACK IN BUISINESS!
Reclaiming the server locally resolved the issue. The server is responding again, and I have access as normal.
I am in the process of updating ther server and rebooting now, but I can access the server again.
Thank you for ALL your help!
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