More than likely u have setup Plex under a different user account. You have to find the correct database. Go to c:\users and search for the database name. Make sure you turn on “show hidden files and folders” in windows.
https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/
I have same problem.
It is the ID & scan frequency etc that are wrong.
Fks for me having: DVB-C, Denmark, Provider: PARKNET they have to be these settings:
Network ID 100
Scanfrekvens: 450 MHz eller 450000 kHz
Modulation QAM 64
Symbolrate 6875
The problem is that the default settings are wrong and that it is not possible in plex to type manually the correct settings. PLEASE PLEX make it possible to type these settings manually
I think the link/attachment got deleted during transition to the new forums… LordProgrammer can you update this post?
Re-added the archives
I’m having similar problems to gott18, getting that error message. I’m the only user account on the PC so the database is definitely in the correct folder, and as mentioned, I can’t move the file while the tool is open. Is there another issue at play?
Hi Lord!
Do you have source code o compilation for arm?
thanks in advance.
Is this still an issue. Been busy for a while.
I’m still having the issue
Yup, I’ve tried using that directory, and the C: root, also on my desktop but all are having the same issue.
I did originally open my database to find the xml file manually, while following another guide. I’m not sure if it’s an issue with the tool I was using but the channel xml seems to just stop at one point - loads of channels are missing as if half the file had been deleted halfway through.
I’m currently rescanning to try again but otherwise I’m not sure what to do
Edit: nope same issue
I’ve opened up my newly created xml and it doesn’t have the issue I mentioned before - however it looks like channels are just completely missing (e.g. Dave is not present but Dave ja vu is).
This looks like it might not be a database issue? I am fairly new to understanding this so correct me if I’m wrong
can you attach the database you are looking at
This fix do not work on my NAS :
–> DS716+ (DSM 6.2.1-23824 Update 1) latest relase
–> Plex 1.13.9.5456-ecd600442
ash-4.3# ./ChannelFixer
Plex Channel Fixer 1.2
Written By: LordProgrammer
Press y to Fix your channel Identifiers
y
Attempting to connect to: /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db
Database not in default location
Please type the full path to com.plexapp.plugins.library.db
/volume1/Plex/Library/Application\ Support/Plex\ Media\ Server/Plug-in\ Support/Databases/
Attempting to connect to: /volume1/Plex/Library/Application\ Support/Plex\ Media\ Server/Plug-in\ Support/Databases/
/volume1/Plex/Library/Application\ Support/Plex\ Media\ Server/Plug-in\ Support/Databases/
Could not connect. You may need to stop plex before running.
ash-4.3#
I did STOP the plex before trying… but still the error…
you need to inlude the database name in the path
I did have to shut down the Plex Server to run the Channel Fixer, but it worked great.
All of the channels now appear and I was able to complete the assignments properly.
Thank you
Hi All, Actually this Tool Works with latest version of plex?
Cuz previously that works to me, but now this tool does not fix the problem of the channels.
The version that im using of plex is: " 1.16.5.1488".
I’ll have to re-test on the latest plex. Im building a new version that includes support for mac and HDHomeruns
Thank you very much, for your incoditional help, i will apreciate if you update the App to be compatible with newers releases of Plex.
I’ve followed the instructions for Linux (Ubuntu 18.04, Plex 1.18)
I’m not sure it’s doing anything. Am I missing anything?
After re-adding the DVR, the channels are the same.
On the initial scan, there were 440 channels, but this then dropped down to 138 at completion and I’m missing all my HD channels.
I’m using a Hauppage WinTV Dual HD USB stick. It works in TVHeadend.
Are you re-adding the dvr and not scanning the second time?
