Channels listed as DRM protected when they are not. (sweden, comhem)

Live TV & DVR
1

Hi!
Im living in Sweden and have Comhem as a cable provider. They have now open up more digital channels without DRM protection. But I cant watch them on plex. For some reason Plex is listing them protected even after a new channelsearch. They are not protected. How can we fix this?

Server Version#: 1.18.7.2457
Player Version#:
Tuner Make/Model: Hauppauge dualHD
Guide/Lineup name: Comhem Sweden Digital
Using XMLTV?: No
Channel number/Name: 5 (Kanal 5), 7 (Sjuan), 9 (Kanal 9), 11 (Kanal 11).

2

No one here that have a similar problem? Or a Plex employee that can explain why channels are hardcoded? Let users to pick what channels they want.

3

@sa2000 is in charge of issue tracking for Plex DVR.

4

Do you have any software besides Plex that you can test this with? Can you tune the channels and watch them with VLC or with Hauppauge viewing software?

I have a channel that is incorrectly marked DRM here in the USA, but my tuner software shows the DRM flag is still set by the cable company. So I know the problem is not Plex.

5

As mentioned by DrSmith, the DRM flag is picked up by Plex Media Server from the tuner.

6

Thank you for answering. I have now tried with another application (Kaffeine) on linux. When i did the channelsearch in the app it didn’t find all channels. But when I added them manually they do work! Can they only be “flagged” DRM but with no protection?

Edit: @DrSmith already answered that could be the case. :slight_smile: But is there any way to add the nonprotected DRM-flagged channels? They are clearly working.

7

Did you find a solution? I am having the same problem.

Best regards Henrik

8

Hello Henrik! If you have comhem as cableprovider do a new channelsearch. I tested it today and got more channels. If it is Plex or comhem who fixed the problem… i dont know. :slight_smile:

9

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