Chapter Thumbnails not showing on Shield Plex player

Plex Players Streaming Devices
1

Server Version#: 1.31.3.6819
Player Version#: 9.17.0.38861

Hi there, for the life of me, I have not been able to view the chapter thumbnails on the Shield plex player for months. I can see chapter thumbnails on my Plex phone app on the web player.

Hope the support team can help.

Regards
lash

2

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