Chasing stuttering issues and cannot direct stream file

Plex Media Server
1

Server Version#: Version 1.42.1.10060
Player Version#: 8.45 (9684)

Video files are typically x265 8 or 10 bit, 1920x1080p 24fps

I’ve been chasing a micro stutter issue which I initially thought was my TV, but If I use the old style player there’s no stutter. That led me to try the new player with direct play disabled, but if I try that, my appletv downloads for 10 seconds at a 900+MBPs before ultimately crashing. I haven’t been able to find anything in the server logs as to what’s causing it.

Has anyone run into this stuttering issue recently and is there any known direct streaming bug with this tvOS player version?

2

The legacy Apple TV app hasn’t been updated in over a year and a half.

If you search the forum for Apple TV stutter, I’m sure you’ll find some relevant results (though not much in the way of solutions).

The only guidance right now would be to try the beta (TestFlight) app, if you happen to be enrolled. If not, you’ll need to wait for its general release.