Cheap WiFi-connected Projector

Server Version#: 1.41.9.9961 (on Ubuntu 24.04.2 LTS) [IP: 192.168.4.100]
Player Version#:(unreported) [IP: 192.168.21.13]

I’ve got a cheap, but generally functional, projector I use for a number of things and today I wanted to rewatch some old show while working. This projector only has a few “apps” native to the platform (Netflix, YouTube, Amazon) and the rest are in an “app store” called netrange - which I’ve never heard of before or since. Netrange appears to be a web-based store that ‘streams in’ the app in question before loading it. There’s no installing from this store.

Regardless, the app works (to a point) and I’m able to log in and load my familiar interface. Then I browse to my TV show, get the theme music (because I like it that way - don’t judge) and select an episode to begin… then a generic playback error appears.

Only two entries showing an error are:
Unable to find client profile for device; platform=netrange, platformVersion=Unknown, device=Generic - netrange, model=Gecko
[EventSourceClient/mediaserver/192-168-21-20.8125b049107645c397df22835c9b6906.plex.direct:32400] Retrying in 240 seconds.
This second one repeats about every 4 minutes (yeah, yeah, I know it should).

It’s the first line that is causing me pause. This is a glorified Plex Web (AFAIK), why is there a problem with the client identification? Or better yet, why does my Plex Server even care?

It has a web browser (of sorts) that I’ve tried to use to access plex.tv/web directly, but it doesn’t load. The browser self-identifies as “Open Browser” but I’ve never heard of it. Any thoughts for a man who just wants a little background noise?

P.S. - Dear mods, if this has been posted in the wrong forum/thread, please feel free to move it with my blessing.

Ignore the identification error. It is simply telling you there is no preset profile.
When one does not exist, it will negotiate between PMS and player.

The ‘Retrying’ is a network connection/configuration problem.

Are both on the same subnet ?

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