Checking Connection Speed

Server Version#: Versión 4.143.0
Player Version#:

Hello! I have my plex working perfectly, but weeks ago I move to a new place and now is not working properly. First, I haven’t check any setings at all. But, in my new place, each time I start to play content the message “Checking Connection Speed on Server” appears. I’ve been trying a lot of things and still the same. I can make it work by activating ‘Auto quality’ or something like that, sorry, can’t remember the exact option on the app tv. The point is that it start working but with awfull quality. I check and the server and tv are on the same network. What could it be? Thanks in advance!

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