Cinema trailers not working

macOS Big Sur RAM 8GB downlink 50Mbps Uplink 10Mbps

Cannot play trailers or extras since upgrading to beta: v.1.40.2.8351-9938371be

April 9, 2024

On local server Conversion failed. The transcoder exited due to an error.

Using HW transcoder never had problem before

Had to turn off “play X number of cinema trailers” to watch movies

Apr 12, 2024 10:09:53.750 [0x70000ac60000] ERROR - [Req#146/Transcode/sxmgdtfw21g3iiho3x1pnz3e/a2feba07-134e-4313-ba63-6fe2cb3868e7] http://127.0.0.1:32400/services/iva/assets/70394/video.mp4?fmt=4&bitrate=5000&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Server returned 5XX Server Error reply
Apr 12, 2024 10:10:00.020 [0x70000a2a7000] ERROR - [Req#15d/Transcode/sxmgdtfw21g3iiho3x1pnz3e/a2feba07-134e-4313-ba63-6fe2cb3868e7] http://127.0.0.1:32400/services/iva/assets/70394/video.mp4?fmt=4&bitrate=5000&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Server returned 5XX Server Error reply
Apr 12, 2024 10:10:00.533 [0x70000a2a7000] WARN - [Req#167/Transcode] Denying access to transcode of key /library/metadata/70345 due to terminated session
Apr 12, 2024 10:10:00.958 [0x70000abdd000] WARN - [Req#170] Invalid library metadata ID 5e4d2550f66fbd003e4d06b7 passed.
Apr 12, 2024 10:10:41.261 [0x70000ac60000] INFO - Request: [127.0.0.1:52619 (Loopback)] PUT /:/prefs?CinemaTrailersIncludeEnglish=0 (3 live) #182 GZIP Signed-in Token (paulhugel) (Safari)
Apr 12, 2024 10:10:41.446 [0x700009e8f000] INFO - Completed: [127.0.0.1:52619] 200 PUT /:/prefs?CinemaTrailersIncludeEnglish=0 (3 live) #182 GZIP 185ms 323 bytes (pipelined: 1)
Apr 12, 2024 10:11:54.653 [0x70000a09b000] WARN - [Req#1d0/Database optimization/com.plexapp.plugins.library.db/DatabaseFixups] Held transaction for too long (/System/Volumes/Data/data/actions-runner/_work/plex-media-server/plex-media-server/Library/DatabaseFixups.cpp:224): 0.170000 seconds
Apr 12, 2024 10:11:58.538 [0x70000a09b000] WARN - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] Held transaction for too long (/System/Volumes/Data/data/actions-runner/_work/plex-media-server/plex-media-server/Library/FullTextSearch.cpp:58): 3.630000 seconds
Apr 12, 2024 10:12:01.009 [0x70000a09b000] WARN - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] Held transaction for too long (/System/Volumes/Data/data/actions-runner/_work/plex-media-server/plex-media-server/Library/FullTextSearch.cpp:71): 1.960000 seconds
Apr 12, 2024 10:12:02.685 [0x70000a09b000] WARN - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] Held transaction for too long (/System/Volumes/Data/data/actions-runner/_work/plex-media-server/plex-media-server/Library/FullTextSearch.cpp:81): 1.560000 seconds
Apr 12, 2024 10:12:04.452 [0x70000a09b000] WARN - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] Held transaction for too long (/System/Volumes/Data/data/actions-runner/_work/plex-media-server/plex-media-server/Library/FullTextSearch.cpp:94): 1.640000 seconds
Apr 12, 2024 10:12:15.027 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.029 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.031 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.033 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.038 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.041 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.042 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.044 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.046 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.047 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.049 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.050 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.052 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.054 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.057 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.059 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.061 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.062 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:12:15.064 [0x70000a09b000] INFO - [Req#1d0/Database optimization/com.plexapp.plugins.library.db] SQLITE3:(nil), 17, statement aborts at 59: [select * from metadata_items limit 1] database schema has changed
Apr 12, 2024 10:13:51.313 [0x70000a536000] INFO - SQLITE3:(nil), 17, statement aborts at 29: [SELECT mts.id,mts.account_id,mts.guid,mts.rating,mts.view_offset,mts.view_count,mts.skip_count,mts.last_viewed_at,mts.last_skipped_at,mts.last_rated_at,mts.created_at,mts.updated_at,mts.extra_data,mts.changed_at FROM metadata_item_settings mts WHERE (mts.account_id=:C1 AND mts.guid=:C2)] database schema has changed
Apr 12, 2024 10:13:51.313 [0x70000a536000] INFO - SQLITE3:(nil), 17, statement aborts at 19: [SELECT sts.id,sts.account_id,sts.media_stream_id,sts.created_at,sts.updated_at,sts.extra_data FROM media_stream_settings sts WHERE (sts.account_id=:C1 AND sts.media_stream_id=:C2)] database schema has changed
Apr 12, 2024 10:13:57.047 [0x70000a11e000] ERROR - [Req#239/Transcode/w7tjjrsplx73a08493g856ai/95b3dbb7-c316-4d19-9e4c-8804ec7f3f0b] http://127.0.0.1:32400/services/iva/assets/70394/video.mp4?fmt=4&bitrate=5000&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Server returned 5XX Server Error reply
Apr 12, 2024 10:14:06.598 [0x70000a11e000] ERROR - [Req#24e/Transcode/w7tjjrsplx73a08493g856ai/95b3dbb7-c316-4d19-9e4c-8804ec7f3f0b] http://127.0.0.1:32400/services/iva/assets/70394/video.mp4?fmt=4&bitrate=5000&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Server returned 5XX Server Error reply
Apr 12, 2024 10:14:06.982 [0x7000098ee000] WARN - [Req#258/Transcode] Denying access to transcode of key /library/metadata/70345 due to terminated session
Apr 12, 2024 10:14:07.362 [0x70000a11e000] WARN - [Req#265] Invalid library metadata ID 5e4d2550f66fbd003e4d06b7 passed.