All of my content is visible. But when I click PLAY, the app starts looking for a trailer…and nothing happens. I cannot see either trailers nor films. That is happening with the app (I use it on Apple TV) but it also happens on my computer. Please, help me. Thanks a lot.

Seems to be a CORS issue: Access to XMLHttpRequest at ‘ https://1-2-3-4.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.plex.direct:32400/video/:/transcode/universal/session/8fbklgb8rjdk2444gbocqi/base/00000.ts ’ from origin ‘ https://my.domain:32400 ’ has been blocked by CORS policy: The ‘Access-Control-Allow-Origin…

“Playing Locally” = Playing direct from\on your Plex server.

Hello everybody, same issue, trailer do not work anymore, with the following message “Conversion failed. The transcoder has stopped due to an error.” I’m on Nvidia shield PRO with latest Plex server version. All my Plex clients can’t play trailers : Android Box, Nvidia Shied Pro TV, Plex for window…

Server Version#: 1.40.1.8227 Player Version#:Web player/Apple TV Ji All I know this topic has been done to death, but I’m struggling top understand where I might have gone wrong. I’ve followed the advice in previous threads to check system/bios time and make sure its correct, and I’ve updated and…

Hey Everyone, For months ive noticed that my movie trailers before the movies and the movies themselves can play due to this error. I have no idea how to fix it. I would love for someone to help me fix this issue as i love watching movie trailers before the movie starts etc. I have attached my log…

Hi eveybody ! Any return from Plex team about this issue ?

We think we my have figured out what is going on. I do not have an ETA on a fix but should be “soon”

Thanks for the response. I know its a small issue, and you likely have other items at a higher priority, but its frustrating. I’m happy with ‘soon’

Fix is in Beta just released. ( I don’t have a date when it will go public) [image] Plex Media Server Announcements Plex Media Server 1.40.2.8383 is now available to Plex Pass users in the Beta update channel. NEW: (PLEASE NOTE) Please also be patient when updating to …

Cinema trailers not working

General Discussions

BigWheel April 17, 2024, 4:13am 50

Fix is in Beta just released. ( I don’t have a date when it will go public)

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Cinema trailers not working

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