Closing, Exiting, Sleep or Shutdown from OpenPHT will hang Windows 10 OS.

if you are talking about driver signing, that can be disabled FYI, but probably wasnt clear above, i meant changing your physical graphics hardware, assuming it has a PCIE slot.

@daniel.cull said:
if you are talking about driver signing, that can be disabled FYI, but probably wasnt clear above, i meant changing your physical graphics hardware, assuming it has a PCIE slot.

I may have to see if I can scare up a better graphics card around the shop here.

I had that issue when setting OpenPHT to Full Screen instead of “Fullscreen Window”.

Still looks full screen on my TV which is driven by an older Dell XPS laptop (Core i5, 4GB RAM, Intel/Nvidia graphics).

@cpike said:
I had that issue when setting OpenPHT to Full Screen instead of “Fullscreen Window”.

Still looks full screen on my TV which is driven by an older Dell XPS laptop (Core i5, 4GB RAM, Intel/Nvidia graphics).

Thanks cpike I’ll try that and thanks for the graphic too, makes it easier to find the setting. One thing I also ran across is that sometimes when it hangs I can re-plug the hdmi cable and it will come out of the hang condition.

@cpike said:
I had that issue when setting OpenPHT to Full Screen instead of “Fullscreen Window”.

Still looks full screen on my TV which is driven by an older Dell XPS laptop (Core i5, 4GB RAM, Intel/Nvidia graphics).!")

Thanks for this tip. I have a new Win10 desktop that I only occasionally use OpenPHT, but it would always freeze on exit and I had to do a hard shutdown.

Checking the ‘Fullscreen Window’ did the trick!

@drrohle said:

@cpike said:
I had that issue when setting OpenPHT to Full Screen instead of “Fullscreen Window”.

Still looks full screen on my TV which is driven by an older Dell XPS laptop (Core i5, 4GB RAM, Intel/Nvidia graphics).

Thanks cpike I’ll try that and thanks for the graphic too, makes it easier to find the setting. One thing I also ran across is that sometimes when it hangs I can re-plug the hdmi cable and it will come out of the hang condition.

Tried it last night but no change. It still hangs but only after playing a show. If you boot up, bring up the Plex then Quit, it’s ok but opening a TV show then trying to Quit will hang it every time.

did you change your video card did it make no difference?

@daniel.cull said:
did you change your video card did it make no difference?

No, I did NOT change the video card but I suspect that it may be the culprit here. Kinda weird that this OpenPlex started this issue because the regular PlexHT(?) did not have this problem. I could go back to that but I like the features here in OpenPlex a whole lot more.

OpenPHT and PHT have a huge amount of differences in the backend, it wouldnt be the first app that runs like ass with the microsoft provided display drivers for old graphics chips on new OS’s

literally a 30$ nvidia GT210 or similar would do the job.

I have this exact problem too. Quit, sleep and shutdown freezes OpenPHT. I’m using a intel iGPU but will try with a discrete graphics card when I have time to install it. I have tried fullscreen window without any success. Is there anything I can try without changing GPU?

@“James Söderström” said:
I have this exact problem too. Quit, sleep and shutdown freezes OpenPHT. I’m using a intel iGPU but will try with a discrete graphics card when I have time to install it. I have tried fullscreen window without any success. Is there anything I can try without changing GPU?

If you have KODI installed, you can open KODI with the remote and do a shutdown from there. Otherwise, it’s kinda locked up. You may also try to unplug/replug the HDMI cable, sometimes it kicks it into working again.

@“James Söderström” said:
I have this exact problem too. Quit, sleep and shutdown freezes OpenPHT. I’m using a intel iGPU but will try with a discrete graphics card when I have time to install it. I have tried fullscreen window without any success. Is there anything I can try without changing GPU?

first thing to do would be to post your hardware and software specs, and a debug log from openpht when it crashes

Solved… I was running Windows 10 on a server that was designed to run Windows XP. So I uninstalled 10, Installed Windows 7 (With the proper video drivers) and now it does NOT hang anymore when quitting Open Plex. Looks like the generic Windows 10 drivers do not work well with a legacy video card and there are no Windows 10 drivers released for that old card.