Cloud Sync not uploading files

Plex Media Server Desktops & Laptops
1

I originally had Cloud Sync set up with my primary Google Drive account and it worked fine. However, I temporarily had to remove the files due to storage space, and since then I have not been able to get it to start working again.

Cloud Sync does show up as an option as a destination to sync files, but no Plex Cloud Sync folder is ever created on my Drive, and even if I try to create it manually, no media ever shows up on the Sync Status screen of Plex and still no files are uploaded.

I’ve tried linking instead with my secondary Google Drive account, as well as a Drop Box account, and for these the Plex Cloud Sync folder does generate on its own, but the rest of the problem remains the same…the media I select to sync will go through the conversion process, but still never appears on the sync status screen and does not upload. I have no problem syncing media to my other devices or watching their progress on the Sync Status screen…

The problem has persisted even after a clean install of Windows, a clean install of Plex Media Server, creating a new server/library, and I’ve tried unlinking/relinking/reauthorizing my cloud accounts and setting No Limit for storage space used. I don’t know what else to try at this point…

2

I have the same issue here !
Using Google Drive too !

3

me too, and I see this issue in several languages also… But in no thread there is a reaction from Plex…

4

my case is the same, i can not sync files to google drive

5

yup. ditto. any admins read these posts? any solutions?
Not on Google Drive nor on Dropbox

6

I am also affected.

Have tried (in the last few days):

  • Unlinking and relinking Google Drive in Settings
  • Restarting everything (machine, service etc) repeately
  • Deleting Plex Cloud Sync folder from Google Drive - unlinking and relinking recreated it (as expected)
  • Following an old solution: Unlink, deleted all synced items in Sync settings, remove Cloud Sync from Devices settings screen, relinked, logged out and in, Synced again, waited 2 days, nothing.

Currently, Cloud Sync is not an option at all in my servers dropdown and there are no files in the Plex Cloud Sync Folder on Google Drive.

Originally posted all of that in a thread mistakenly marked fixed

7

This is an ongoing issue since November 2017 which Plex dev did say it was a problem, and then went dead silent.

8

Would really like to hear a response back from plex seeing this is such a frequent problem.

9

This is getting ridiculous. If syncing to the cloud is something that is being depreciated by Plex, please let us know you so we can find other solutions. Has anyone had success with alternative solutions. for pictures and music besides just sharing them from a cloud storage provider? I have given up on the idea of streaming video effectively, since streaming from online services gets me most of what I want without the hassle of Plex.

10

I have exactly the same issue, has there been any feedback on how to resolve issue?

11

I have exactly the same issue.

12

Me too. Nothing uploads to the cloud.

13

Me too, I see this in the log file:

Aug 27, 2018 13:33:44.634 [0x700001dc6000] ERROR - CloudSync: Error 404 requesting XML from http://127.0.0.1:32400/sync/6e4afa0e-49c1-4d2d-9cd1-4abe21e16c4a/e1a9852b2154e84ac38edd7757ed848f6674cce3

14

Does anyone believe they will solve this problem?
Of course not, I doubt it