I’m relatively new to Plex, and was really excited to upload my media through cloud sync to watch on my devices and TV. I’ve been trying for 4 days to make it work. I first tried with my Google Drive and the problem there was that I could never get my Cloud Sync folder to show on my iOS devices. Two days later I gave up on Google Drive… so I went to my Dropbox account and the problem now is that it does show up on my iOS Plex apps BUT… in Plex on my computer the files I told it to sync don’t sync… it sits there saying “waiting to upload” and it has been two days! Nothing is uploading. I’ve tried deleting files and syncing again. I’ve tried unlinking and relinking my storage drives (both Drive and Dropbox) and still nothing.
I can see this is an extremely common problem and I find it quite shocking Plex has done nothing about it, since they released cloud sync. People have been compiling about this for a year and still no fix? That’s wrong, given we are paying money for this service and in my case, cloud sync is the ONLY reason I paid for Plex Pass.
That aside… does ANYONE know how to fix this? I just want it to work!!!
I have had pretty good luck on Google drive.
I’ve had zero problems using the cloud sync with dropbox.
I’m also unable to make it work. Storage providers are connected. I click Sync on a movie or tv show and choose Cloud Sync, it goes through a conversion, then…nothing. It doesn’t show up under optimized versions nor does it seem to even try to sync it anywhere.
I have the exact same issue… I also work in I.T. and this is a very basic thing to accomplish so I know I am following the steps correctly. Can anyone offer some insight? Thank you.
I left it alone and it eventually started working. It seems the Plex server doesn’t accurately depict the status and steps it has to go through.
Would love to know how you got it to work eventually. I used to have excellent luck with Amazon and Cloud Sync six months ago, but ever since the Amazon fiasco with Plex Cloud I can’t get anything to work. Dropbox, Box, Google, Amazon… not a single one of the providers will ever get past the “waiting to upload,” even after days of waiting. It’s severely screwing with my daily use case of Plex’s advertised features
I uninstall, reinstall, roll back to previous versions, relink the providers. I don’t know what else to do. OP, did you ever get it working?
Same here … whenever I sync photos to Google Drive they stay in the “waiting to upload” state for weeks. And then suddenly they get uploaded. No idea when, no idea why.
Also since about 3 months I can’t display sync’ed photos on my IOs device any more. The photos are on google drive and can we batched e.g. with the Google App, but whenever I try to watch them on the plex app the loading takes forever and the photo won’t show up.