Collections not displaying correctly on LG TV's

Plex Players Smart TVs
1

Running the latest versions of server on DSM and player on LG. When scrolling through my disney collection the first row can not be displayed, the screen goes blank. I have included a link to a video showing this. Anyone have any ideas? It also does this on my MCU and Pixar collection but slightly differently. In those collections the first row that appears is the second row with no film highlighted as selected. When I press right a couple of times the view jumps up to the top row showing the highlighted film.

Link to both videos

Server Version#: 1.22.1.4275 latest
Player Version#: 5.0.0 latest

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2

Having the same issue, I’ve tried resetting the app but still have the same problem. Interested to see if anyone has a fix

3

Vertical Cell Phone Videos are a crime against humanity.
When nothing else remains - Alien Historians… will laugh at us.

4

I can confirm the bug with Collections on the LG app 5.12.2

It’s quite unstable viewing Collections when scrolling, skipping first row, blank screen, unable to view first row entirely. Then it may work but repeats the issues when trying again.

Server version: 1.22.2.4276-3cbd5e781
Server OS: MacOS 11.2.3
LG Model: OLED65B8STB
WebOS: 4.3

5

I can confirm the same behaviour present on my Samsung TV

6

Can confirm this is happening to me too

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