Collections Not Working for me

General Discussions
1

Hello!
I would really like to be able to sort through my movies by using collections, but it isn’t working for me! Here’s what I did:

I clicked select on the left pane, and went through and selected all the movies I want in a collection.
I clicked on the three dots at the bottom, and then clicked “add to collection”.
I then typed the name of the collection I wanted to make, then clicked “add”

NOTHING HAPPENS!!!

No collection is made… at all. I know I am doing it right, but it isn’t taking it for some reason.

Can anyone provide any help?

Thank you so much in advance! :slight_smile:

2

After you did the above process, did you try to add another movie to that collection?
There is a pulldown that defaults to ‘add collection’ or something like that but if you click the pulldown, you will see the collections you previously added… at least that the way it works for me.

3

Collections are not shown any differently than other movies. The collection is just a tag you can use to filter by.

4

This is a known issue that has been reported to the developers. There is another way to create collections, though.

5

I just posted about this the other day. The solution that @beckfield posted worked for me. Thanks again!

6

JDizzy I did, and the collection I had named was not listed.

7

MovieFan.Plex I understand that. But it gives me an option to name a collection, only it didn’t take.

8

beckfield, Thank you!!! It appears that worked! However, now the options pane is grayed out, and I can’t filter by collection. :frowning:

9

Let’s make sure you are doing it correctly.

1 - Select the movies you want to add the collection tag to.
2 - Click the edit tag on the left to bring up the edit menu.

3 - Select the tag menu on the left, enter the name of the tag you want to use and hit enter. Then click on save.

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4 - Now go to the filter tab, and start a new filter.
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5 - Filter by collection.
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6 - Select the new collection you just made.

10

@anon18523487 said:
Let’s make sure you are doing it correctly.

1 - Select the movies you want to add the collection tag to.
2 - Click the edit tag on the left to bring up the edit menu.

3 - Select the tag menu on the left, enter the name of the tag you want to use and hit enter. Then click on save.

730×526 25.3 KB

4 - Now go to the filter tab, and start a new filter.
286×366 9.1 KB

5 - Filter by collection.
288×428 10.3 KB

6 - Select the new collection you just made.

I can’t believe I haven’t looked at this since last year! I have just gone through the steps as you described (thanks for including images by the way!)
After I selected the movies and edited the tag, and clicked save changes, I went back again to check, and the tag wasn’t there! It just poofed!

Any suggestions?

11

Did you change to another tab after putting in the tag? They’re not actually tabs so switching forgets what you did on the previous page. Hit save on that tab before moving on to something else.

12

No, I didnt.

13

After entering the name of the Label, hit Tab before clicking Save. See if that makes it stay.

14

I would go do that right now, but all of a sudden my cloud server isn’t listed, and that’s where my files to be put into collections are. I’m stuck till I can figure that out, then I’ll try. Thanks!

15

@beckfield said:
After entering the name of the Label, hit Tab before clicking Save. See if that makes it stay.

OK, that worked! Thank you!!
I went to my laptop that my local server is on, and plex cloud shows up there, but not on my apple TV or my laptop. So strange!!

16

Good. Curious, though. What OS is your server on? I thought that little peccadillo of having to hit Tab first was fixed. I know it is fixed in Windows, I just tried it. Maybe it was only fixed in Windows? Maybe @“MovieFan.Plex” knows.