Server Version#: 1.21.2.3943
Player Version#: Various, all latest/greatest on ATV4, iOS, Web 4.51.1
This is a very weird issue - a minor one, but I can’t get it to make sense. I have a cartoon library (under TV Shows) which includes the Popeye series from Warner’s recent (2018-19-20) Popeye release on DVD. I have the DVD version, so all the files on disc are 720 x 480 p (SD). I’ve ripped the discs using MakeMKV and everything is playing well, at the proper aspect ratio, from my PMS on my WD PR2100, across all players: Apple TV, Vizio SmarTV, Roku, iOS, Windows, you name it.
Here’s the weirdness: starting with the 1945 cartoons, in the “The 1940s Volume 2” DVD, the B&W cartoons all play at correct aspect but the Cinecolor and Technicolor cartoons play at a “square” aspect ratio - it is as if the left and right sides are cut off and the rest of the image is squashed. The file info in PMS shows 720 x 480, but when playing the player reports back 720 x 540.
My player(s) have Direct Play set ON and Automatically Adjust Quality set ON. When I turn both of these OFF, these color cartoons play in the proper aspect ratio. But of course, that slows down the playing of everything else on the server.
One last observation: the affected ripped MKV files on my PMS play properly using an MKV player (such as VLC) and they play properly from the DVD.
It’s a minor, but annoying issue and I’m curious if anyone has observed anything like it before. It only affects the color cartoons on this one DVD, and the B&W cartoons on the same DVD are not affected in this way.
I’m glad to re-rip them if I have to at different settings (?).
Thanks in advance for any ideas from the Community!
