Come on Plex, realize your guide provider SUCKS!

Live TV & DVR
1

At what point does Plex realize that guide information absolutely needs to be correct? It’s so bad now that a week doesn’t go by without either a missed recording an improperly labeled recording or some other catastrophe that causes me to miss the shows that I want to record/watch.

Oh, and hey Plex, Legends of Tomorrow last night had the wrong episode #. It recorded as S5 E5 when it was actually E6.

Telling people to file a report for guide errors after-the-fact seems like a game of “Whack-a-mole” I’ve seen nothing to indicate that guide quality has improved even by 1% from this effort and actually have seen a decrease in quality lately. I sense “off-shore resources” at play here…

I’ve used many computer-based DVR’s over the years and never had other than a very sporadic issue with guide data.

This to me is a bigger issue than any other DVR Issue (and there are many).

While I’m sure the business challenge of providing cost-effective guide data is real, perhaps it’s time to admit you made a mistake by changing providers and go back to what you had before.

6 Likes
2

+1000 Since the change of EPG provider, it is a disaster. Episode number are wrong or not at all there. (replaced by a random date). It does skip some of the recording even if is a brand new one. It is pointless to open tickets on EPG provider nothing has changed since then.
It is a pitty as previous to that it was working fine, with some hick ups but not as today.
I am using Spanish TV (Spain Madrid, setting in DVR) and it is a disaster.

3

The Plex guide is totally unusable making it increasingly frustrating. There have been many Plex updates since and no resolution to this Problem.

Doesn’t the developer team test the application prior to each update release?

Will Plex continue to support live tv & Dvr ?
You can do it with out a TV guide that contains the correct info if any at all…

If this is issue is unrelated to a development gaff, why isn’t it escalated by the Plex team to the Guide Data provider to get it resolved?

Unless Plex management has decided to change their vision of their product $$$ and commitment to their supporters.

Just be straight with us and reply to your supporters when this will be fixed or if you don’t plan on fixing.

I’ve been patient (member since 2014) but this is not right for all the Plex Pass members you have been supporters of a potentially great product.

Thanks

2 Likes
4

Since Plex changed their EPG provider a while back, things have been just awful. I miss recording after recording due to this. I wish there was an easy way to enter a different EPG provider in Live TV & DVR settings. Then I would use Schedules Direct for instance, I’d happily pay the additianl subscription fee. But I don’t see an easy way to change the EPG provider

1 Like
5

It is beyond ridiculous. At this point, it is more like a VCR than a DVR since it requires so much babysitting. Reporting so many issues is pointless and they don’t seem to be addressed anyways.

6

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.