When ever I attempt to start a movie or TV episode, I get the spinning circle and then a notice "No Response from Plex Media Server". If I back up and try it again it works as expected.
I get this error on the Plex Media server log:
"No response from Plex Media Server"
"We failed to reach a server. Reason: timed out"
I'm running version 0.9.8.17
I'm running version 0.3 of Plexconnect
Apple TV Software 6.0.1
I have several Apple TVs and this happens with all of them. My Mac that is running the Media server is running OSX 10.8.5 and is not set to sleep. The drives are set to spin down however, this problem has started in the last few weeks and the drive setting hasn't changed.
Have you done a database optimize in the PMS? Because it sounds like an issue with the response from PMS taking too long, I had something similar a while ago and a database optimize as well as doing general PMS cleanup (deep scan, empty trash, etc)
I have PMS installed on a slow computer (Synology NAS w/ ARM processor) so this situation is (was) very frequent. Please edit PlexAPI.py and look for the 3rd occurrence of the timeout word (where it says timeout=10). Change it to timeout=20 (or even higher, 20 works great for me) and restart PlexConnect.
I've made a change request in GIT (issue #194), if approved it will go into the main code.
I have PMS installed on a slow computer (Synology NAS w/ ARM processor) so this situation is (was) very frequent. Please edit PlexAPI.py and look for the 3rd occurrence of the timeout word (where it says timeout=10). Change it to timeout=20 (or even higher, 20 works great for me) and restart PlexConnect.
I've made a change request in GIT (issue #194), if approved it will go into the main code.
I manually edited the timeout to 20 and that fixed my problem. I also noticed that the latest commit does the same thing so you don't need to manually edit the file.
My apologies... I am having the same problem and believe that increasing the timeout will fix it. However, I cannot find PlexAPI.py. I'm looking in /Library/PlexConnect, but do not see it. Please advise...
My apologies... I am having the same problem and believe that increasing the timeout will fix it. However, I cannot find PlexAPI.py. I'm looking in /Library/PlexConnect, but do not see it. Please advise...
Thank You In Advance,
Tom S.
See my post above, the timings have been changed in the main code if you grab the latest version.
Thank you for your quick response; however, I truly am a newbie. As such, what do I do with the 'main code' once I grab it? Do I save it as PlexAPI.py and place it in the /Library/PlexConnect sub-directory? Do I have to compile it? Do you have step-by-step instructions? Sorry for my lack of expertise.
Thank you for your quick response; however, I truly am a newbie. As such, what do I do with the 'main code' once I grab it? Do I save it as PlexAPI.py and place it in the /Library/PlexConnect sub-directory? Do I have to compile it? Do you have step-by-step instructions? Sorry for my lack of expertise.
Thank You In Advance,
Tom S.
I'm also a newbie so hopefully I am giving you good information. I am running this on my Mac so hopefully the instructions are the same for your platform. To upgrade, I open the terminal application and type "cd path-to-plexconnect directory". That is the directory, not literally what you type. That moves you to the plex connect directory. Then I type "git pull". That upgrades everything. Don't forget to stop plex connect before upgrading.
I figured it out and everything is working now. I did find that I had to increase the "timeout=" to 60. By my count most of my files will open at about 30 to 35 seconds; however, I increased it to 60 just to make sure. Thank you for your assistance.
