Connection to my server from mobile devices is okay, from desktop it is not

Server Version#:1.32.4.7195
Player Version#:1.73.1.3905
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I have been experiencing a peculiar issue with Plex for a few days now. I am able to access my server from my mobile devices, but not from the computer where the server and library are located. The username and password are accepted, but I am unable to see my library. Instead, I am presented with a very basic screen displaying movies provided by Plex. What could be the issue here? I have already downloaded and installed a new version of the media server, but it hasn’t made any difference.

Does the same happen when you use the hosted web app?

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