Are you on Xbox Alpha or Beta Insider Ring?
I’m on official/release Ring, so with Xbox OS Version: 2002 (18663) and infinite buffering is still there.
Even with latest Plex Xbox One: 2.49.1.70…
I’m not getting any buffering anymore either. I’m not sure if the HDR is working though.
The XBox build 10.0.19041.1650 is only available via the Beta Insider Ring AFAIK.
I’m on Delta and am trying to move up to Beta so I can test this.
I’m on alpha and I’ll give it a try tomorrow
Justed tested again, I’m on the Alpha ring on an Xbox One X and still getting the buffer issues after 15-20 mins of playback on 4k HDR files
No change at all from the issues that have been going on since late summer
My XBox app just updated and it’s worse than ever before. This XBox app is garbage. I can’t get through 20 mins of a movie without Buffering and stuck
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Hi, here is my experience with the buffering issues.
For me it’s the encoding of the audio the causes the issues.
If a video is encoded in regular Dolby Digital 5.1 (AC3 5.1) or less channels, the video will NOT buffer when skipping around/resuming.
If the video is in Dolby Atmos, Dolby Digital 7.1, TRUEHD, or any DTS format then it buffers for a long time (sometimes indefinately) when resuming or skipping around.
I’ve tried this with videos that have 2 audio streams one Dobly Digital and one DTS, and it only buffers when set to DTS.
I can’t try with 4k as I don’t have a 4k tv, but I would assume that most 4k video’s are going to have DOLBY ATMOS, DTS or MASTER HD DTS or one of those fancier formats…, so could it be this that’s causing the issues with the 4k videos?
@Moussa, if possible - could you just have a optional switch in the client to force transcoding on the server side to Dolby Digital 5.1? Potentially this could be a “work around” until the problem is solved for good.
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Yea that is the usual bug, it’s like their is a limit as to how much data can be streamed before the Xbox stops accepting data and just drops the streaming. usually happens within 20 mins
That is the way is used to work for me AC3 5.1 streamed fine while other audio codecs would buffer, after the summer though it doesn’t matter what audio type is being streamed, 20 mins in and it will buffer
@swanlee, Thanks for the respnse. I don’t get that at all … AC3 or AAC is fine, no buffering after 20 minutes… Just watch two 1 hr episodes with no buffering @ all. They were H264/EAC3 6 channel (5.1).
Wonder what the difference is in our setups.
I’m running an Xbox One X on the Alpha ring. My son who has an Xbox One S has a little better luck at plex not going in an infinite buffer loop but it will still happen on his just not as much
OK, I’m on the original Xbox One (i.e. no X or S). Maybe that’s the difference.
Would it kill a plex dev to chime in after dozens of threads and months of people reporting issues?
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Clearly that’s the case. Not being a smart ■■■■, just stating what my perception is based on the lack of responses.
It seems that this topic is having a ton if issues, but no one is responding. I am also having the same issue. In fact now it is crashing my plex media server if I try to run anything above 5.1. The xbox just goes to buffering, and then i log into the dashboard on my plex media server and the process is still running but no activity on the cpu screen. Just the system one. I am running an xbox one s and a plex media server on windows 10 64bit with an i9, and 32 ram, ssd drives. This should not be happening since I am way over the recommended specs.
Just wanted to update. Played movie (Avengers) encoded with two audio streams. One Dolby Prologic 2 the other 7.1 TrueHD. First plays with no problem on the set up above. Second starts buffering after about 10 min and never restarts. Just buffers. The file is set up as H.265 30fps. PLEASE do something about this.
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I have the same issue. I’ve been searching all over and discovered some things.
All of my 4K HDR content streamed from my NAS to my Xbox One S works fine with one exception. Whenever there is a DTS Master Audio 7.1 track PRESENT the steam will stop and buffer and the same time intervals (dependent on the movie itself). These tracks show transcoding to AAC.
The same files with the DTS MA tracks removed and replaced with 5.1 AC3 will play further, but still end up stopping to buffer though much further along (20 minutes vs 3 minute mark). When a 5.1 AC3 track is added to the file (while not deleting the DTS Master Audio track), the file will buffer at the ~3 minute mark even when playing the 5.1 AC3 track (even though Plex reports, as expected, the file is being direct played… The DTS MA track has to be completely removed from the file for it to play further along before ultimately reaching the buffer screen which will not go away until restarting.
It seems this issue has been around for a while and I dont expect it to be fixed if it hasnt been to this point.
Im still doing everything I can to get it figured out before abandoning all hope.
I am not so sure (in my case) at least that it is related soley to the HD audio. I stripped all subs and audio streams, and added in a DTS stream and the movie streamed for the longest time yet before locking up, 50 minutes. After that it was the same old.
As previously mentioned it sure seems there is some buffer limit, and by removing data from the file I hit that limit further on the more I remove.
4K movies are still working fine for me. Granted they aren’t Direct Playing. If it helps anyone, I’m using a program called Process Lasso Pro which is supposed to help with streaming video and my Xbox One is hard-wired to a Netgear Nighthawk AX-6000 router.
Its DTS as well. Xbox cant play DTS natively so it needs to transcode it. Pretty much anything thats dolby digital 5.1 or below works, but DTS or any fancy dolby format and it will buffer.
