Server Version#: 1.23.1.4528
Player Version#: PlexWeb 4.55.1, Roku
Been running plex on CentOS for a couple years and all of a sudden I’m getting lots of freeze ups and crashes. It’s gotten to the point where it crashes every 10 minutes while watching a show. this is happening with Roku, Android and web clients. I see lots of errors in the logs but have been unable to figure out the source of the problems. I have tried optimizing my db, switching HW acceleration off, and disabling auto media scanning without success. If someone with a little more knowledge could help me decipher these logs I’d really appreciate it.
Here you go. This was playing a video that I used the Plex DVR to record. Those tend to freeze and crash worse but it happens to all video really. Thanks
Thank you for pinging the thread again. I don’t know why I wasn’t notified the first time, however,
I found it
May 27, 2021 02:41:42.395 [0x7f851d607b38] DEBUG - Request: [192.168.1.190:34208 (Subnet)] GET /:/timeline?bufferedTime=23896&duration=1282049&guid=com.plexapp.agents.thetvdb%3A%2F%2F77619%2F1%2F19%3Flang%3Den&includeExternalMedia=1&key=%2Flibrary%2Fmetadata%2F-1&offline=1&playbackTime=1257672&playQueueItemID=1879048264&ratingKey=-1&state=paused&time=1258153&updatedAt=1708801843 (8 live) TLS GZIP Signed-in Token (pharpe)
May 27, 2021 02:41:42.395 [0x7f851d607b38] ERROR - Update time was too far in future. No time machines allowed.
May 27, 2021 02:41:42.395 [0x7f851d723b38] DEBUG - Request: [192.168.1.190:34209 (Subnet)] GET /:/timeline?bufferedTime=23896&duration=1282049&guid=com.plexapp.agents.thetvdb%3A%2F%2F77619%2F1%2F19%3Flang%3Den&includeExternalMedia=1&key=%2Flibrary%2Fmetadata%2F-1&offline=1&playbackTime=1257672&playQueueItemID=1879048264&ratingKey=-1&state=paused&time=1258153&updatedAt=1719622682 (8 live) TLS GZIP Signed-in Token (pharpe)
May 27, 2021 02:41:42.395 [0x7f851d723b38] ERROR - Update time was too far in future. No time machines allowed.
May 27, 2021 02:41:42.395 [0x7f851ebd4b38] DEBUG - Completed: [192.168.1.190:34208] 400 GET /:/timeline
Check the system clock. Something is out of kilter there.
PMS thinks it’s or the rest of the world are running in the future.
[root@ct-plex ~]# timedatectl
Local time: Mon 2021-05-31 23:21:11 UTC
Universal time: Mon 2021-05-31 23:21:11 UTC
RTC time: n/a
Time zone: UTC (UTC, +0000)
NTP enabled: n/a
NTP synchronized: yes
RTC in local TZ: no
DST active: n/a
I went ahead and changed it to Central time and see if that makes a difference
[root@ct-plex ~]# timedatectl
Local time: Mon 2021-05-31 18:23:26 CDT
Universal time: Mon 2021-05-31 23:23:26 UTC
RTC time: n/a
Time zone: America/Chicago (CDT, -0500)
NTP enabled: n/a
NTP synchronized: yes
RTC in local TZ: no
DST active: yes
Last DST change: DST began at
Sun 2021-03-14 01:59:59 CST
Sun 2021-03-14 03:00:00 CDT
Next DST change: DST ends (the clock jumps one hour backwards) at
Sun 2021-11-07 01:59:59 CDT
Sun 2021-11-07 01:00:00 CST
Most of the IOT things don’t seem to like the host being UTC.
They seem to want a local time zone (regional) setting even if that regional happens to sit on the GMT timezone.
Thanks for the help. Looks like that was the problem. We watched several shows last night and no issues.
What I don’t get is that server has been up and running for years in that configuration. So is it a miss match with between the Roku TZ and the server TZ that causes the issue?
