Server Version#: 1.25.8.5663
Player Version#:
Below are the logs from the DMP file. not sure what this dll is but there is some type of memory issue\leak or something occurring. The plex icon disappears from the task pretty regularly, and I am having to constantly restart plex. this was not a problem before paying for full license… Go figure the free version was rock solid, I paid specifically for transcode, and now it crashes on repeat.
KEY_VALUES_STRING: 1
Key : AV.Fault
Value: Execute
Key : Analysis.CPU.mSec
Value: 2858
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 5002
Key : Analysis.Init.CPU.mSec
Value: 390
Key : Analysis.Init.Elapsed.mSec
Value: 7912
Key : Analysis.Memory.CommitPeak.Mb
Value: 143
Key : Timeline.OS.Boot.DeltaSec
Value: 619460
Key : Timeline.Process.Start.DeltaSec
Value: 2
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
APPLICATION_VERIFIER_FLAGS: 0
CONTEXT: (.ecxr)
eax=0165f400 ebx=00000000 ecx=00000000 edx=003ac31c esi=00000000 edi=0d146bb0
eip=00000000 esp=003ac2d8 ebp=003ac3d8 iopl=0 nv up ei pl nz na po nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
00000000 ?? ???
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00000000
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000008
Parameter[1]: 00000000
Attempt to execute non-executable address 00000000
PROCESS_NAME: Plex Transcoder.exe
EXECUTE_ADDRESS: 0
FAILED_INSTRUCTION_ADDRESS:
+0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 00000008
EXCEPTION_PARAMETER2: 00000000
STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
003ac2d4 58c1975f 0159bfd0 003ac31c fb49eb0d 0x0
003ac3d8 58c61520 003ac410 003ac428 fb49ec95 mfx_mft_h264ve_32+0x975f
003ac440 5b933677 0d146bb0 00000000 00000002 mfx_mft_h264ve_32+0x51520
003ac594 5b932189 00000000 00000001 c0000017 avcodec_58!av_mediacodec_render_buffer_at_time+0x6697
003ac62c 770225e5 77104fd8 035eeed8 01130000 avcodec_58!av_mediacodec_render_buffer_at_time+0x51a9
003ac664 7702626f 00000018 00000020 00000000 ntdll!RtlpFreeUserBlock+0xba
003ac6f0 77025dce 000001db 77025dce 00000000 ntdll!RtlpAllocateHeapInternal+0x48f
003ac710 74f77580 01120000 00000000 000001db ntdll!RtlAllocateHeap+0x3e
003ac730 00000000 003ac758 74fbad01 01519900 msvcrt!malloc+0x90
SYMBOL_NAME: mfx_mft_h264ve_32+975f
MODULE_NAME: mfx_mft_h264ve_32
IMAGE_NAME: mfx_mft_h264ve_32.dll
