Constantly have to force quit the app to access local content

I use locally synced content most days, if I switch to my server to stream something at night most mornings when I open Plex up again and try to switch to my locally synced content for my travel to work I can’t choose it.

I need to force quit the app and start it again in order to be able to select local content.

I have this as well, this app is really turing into crap.

STOP ADDING NEW STUFF AND FIX THE STUFF THAT DOES NOT WORK!

When that happens again, before you force quite the app, could you share the app logs with us? Instructions: https://support.plex.tv/hc/en-us/articles/201636593-iOS-Logs

@sergiou87

I’ll play along… again

Not that there is any hope in He** that it will get fixed just like the many other bugs that I have reported YEARS AGO.

Note: it is the Discover screen on the local iPad server that does not update. Even going from browse to discover does not do a update. You really need a pull to refresh to force a update.

Thanks for those logs!

They look very similar to another issue we’re investigating. Instead of force quitting the app, does it work again if you switch airplane mode on & off? That seemed to work for another user as a workaround until we figure out what’s going on.

I think I found a fix for this! If anyone is interested in testing it, please send me a Private Message with an email address where I can send you a special build :smiley:

HI @sergiou87
I faced the issue and notified Plex through buddybuild.
I can’t get to reproduice it anymore (maybe because I changed of iPhone version) so I wonder if it is worth testing

If you don’t have this issue often now, I think it’s not worth it, but thank you!

Right now I’m actively speaking to another user that has this issue very very often, he’s been testing a few builds already and helping me out a lot :smiley: As soon as he gives me the :+1: we’ll include the fix in the next beta.

Just to confirm, the fix is included in 4.24 beta. Let me know if that works better for you :slight_smile:

I am running build 12607 and still have to force quit to have the discover screen to update.

Sorry @Anijake that’s a different bug, the one we’ve been discussing in a private message.

I’ll push the server team again to try and get that one fixed soon. If I have time, I’ll try to do the server side work myself, but I can’t promise that :lol:

Another beta and still have to force quit the app for the iPad local discover screen to update after a sync. I guess another bug that will go unfixed for years.

I expect the server team to fix their side of this soon. Sorry for the inconvenience.