While watching a movie with subtitles, the playback stops unexpectedly (usually at the end of content according to many similar reports). The following error is displayed: Playback error Conversion failed. The transcoder exited due to an error. After resuming the playback, the movie stops again…

It looks like a new Beta fixing this issue is released: (Transcoder) Unexpected behavior when subtitles ended before the end of video (#14426) Plex Media Server - #596 by drzoidberg33

My synology is Ds218play. So i think it is an ARM file that is required for the spk. But i don’t know if it is hf or neon Build. But in the site there is no 1.32.1.6954.

[image] elofip: Ds218play ARMv8. The filename will have aarch64. Ex: PlexMediaServer-1.32.5.7328-2632c9d3a-aarch64_DSM7.spk. Looks like the most recent DSM 7 version is 1.32.0.6918. You could always try it, since it predates the version with the problem.

I’m seeing the same error on my LGC1, thought it was errors transcoding AC3 audio but seeing this I’m sure it’s a subtitle problem. Watched 2 films last night and they both crashed at the end after the final subtitle played. Hopefully this gets patched soon.

I’ve reverted back to 1.32.0.6973 and it seems to be ok… Hope the fix comes out soon! :slight_smile:

Exactly the same issue as those above and i can now relax after finding this thread and pulling my hair out all last night thinking it was my recent HTPC upgrade causing the issues! Client : Windows 1.32.5.7328 Media : MKV with 5.1 EAC3 audio, .srt subtitles TV’s : LGCS, LGC1, LGC2 Thanks to use…

Any update (ETA) on a fix? Thanks!

It worked for me too. I hope a fix will come soon. Thank to All for the informations !

If someone is interested by the spk for 1.32.1.6854 here is a link: https://downloads.plex.tv/plex-media-server-new/1.32.1.6954-56a60573f/synology-dsm7/PlexMediaServer-1.32.1.6954-56a60573f-aarch64_DSM7.spk

@markus101 it’s been about a month since any commentary from Plex. Any updates?

Conversion failed playback error when subtitles are over (usually at the end)

Plex Players

CraZ_CZ July 23, 2023, 3:51pm 38

It would be great if Plex crew updates this thread and provide some insight into when this can get fixed. Instead of people providing various advices on how to downgrade their Plex servers @markus101, any news on this topic? Thanks.

4 Likes

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Conversion failed playback error when subtitles are over (usually at the end)

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