Hi,
Since recent Plex updates from the August onward I’ve been receiving transcoder failed errors on all devices sporadically with any video type. I’ve tried using older Plex versions but now this error appears even for older versions from as far back as spring 2017 releases.
I’m currently still receiving the error even with latest Plex Pass version, 1.9.5.4339. I’m running Windows 10 x64. Can anyone explain what the error code “00000EE4” means and how to prevent these crashes from occurring? I’ve tried uninstalling/reinstalling and yesterday I even tried deleting all libraries and re-adding them. Most errors occur with .MKV files (usually no subtitles).
Oct 16, 2017 11:44:03.698 [6200] VERBOSE - JobManager: child process with handle 00000EE4 exited
Oct 16, 2017 11:44:03.698 [6200] DEBUG - Jobs: ‘C:\Program Files (x86)\Plex\Plex Media Server\PlexTranscoder.exe’ exit code for process 6352 is 1
Oct 16, 2017 11:44:03.698 [6200] DEBUG - Jobs: ‘C:\Program Files (x86)\Plex\Plex Media Server\PlexTranscoder.exe’ exit code for process 6352 is 1
Oct 16, 2017 11:44:03.698 [6200] DEBUG - Jobs: ‘C:\Program Files (x86)\Plex\Plex Media Server\PlexTranscoder.exe’ exit code for process 6352 is 1
Oct 16, 2017 11:44:03.698 [6200] DEBUG - Streaming Resource: Terminated session 05755D70:xk38a5rpf89mag36b7d8goot with reason Conversion failed. The transcoder crashed or failed to start up.
Thanks