Conversion failed. The transcoder crashed or failed to start up.

General Discussions
3

@sa2000 said:

I can see this error

Apr 08, 2018 14:59:34.602 [8280] ERROR - Couldn't find the file to stream: H:\Media\Movies\The Bourne Supremacy (2004)\The Bourne Supremacy (2004) HEVC-1080p AAC-6ch.en.srt

Did you rename or remove a subtitles srt file ?

Try to do Analyze Media and then see if it resolves it. If not, follow the Plex Dance sequence
See https://support.plex.tv/articles/200289336-analyze-media/
and http://forums.plex.tv/discussion/277433/the-plex-dance#latest
That worked, thank you!