It looks like when 2 users watch the same video file and one is able to play the video file at a higher quality, the user that has to transcode their file to a lower setting is getting wiped out and begins trying to tanscode at the original/higher quality. Hard to follow heres a scenario.
User A starts the office episode 1 but their internet quality is bad so they down convert it from 1080p to 720p and the audio from AAC7.1 to EAC3 and begins watching it with no issue.
User B starts watching the office episode 1 from the same location as the server is located so they have perfect internet and connection to the server so they run the tv show at 1080p with audio aac7.1.
User A and B’s the office episode 1 crashes and it says “Playback was terminated by the server Conversion failed. The transcoder exited due to an error”
If you look at your dashboard you can watch this happen in real time. as soon as the user B starts up the stream the transcode settings user A had are wiped out and it just goes back to the normal format.
If user A starts it back up it works fine until user B starts it up as well and the process is repeated.
