Server Version#: 1.23.6.4881
Player Version#: 1.33.0.2444-a220eae4
Hi All,
Whenever I switch on any subtitles on web player, Mac player or smart tv (samsung) i get the message “Conversion failed. The transcoder exited due to an error” when subtitles are off everything runs smooth.
I have tried restarting, rebuilding the database, creating a new user, I also have tried other agents, nothing seems to work.
Anybody any idea?
Here is a part of the error log
Jul 31, 2021 13:27:10.032 [0x7000027cf000] INFO - Plex Media Server v1.23.6.4881-e2e58f321 - Apple Mac x86_64 - build: darwin-x86_64 macos - GMT 02:00
Jul 31, 2021 13:27:10.033 [0x7000027cf000] INFO - MacOSX version: 11.2, language: nl-NL
Jul 31, 2021 13:27:10.033 [0x7000027cf000] INFO - Processor Intel(R) Core™ i5-5250U CPU @ 1.60GHz
Jul 31, 2021 13:27:10.033 [0x7000027cf000] INFO - Compiler is - Clang 11.0.1 (https://plex.tv e0c29d5827bc4eaaa2ceb882cbeed224b0960173)
Jul 31, 2021 13:27:10.033 [0x7000027cf000] INFO - /Applications/Plex Media Server.app/Contents/MacOS/Plex Media Server
Jul 31, 2021 13:27:10.297 [0x7000029db000] DEBUG - BPQ: [Idle] → [Starting]
Jul 31, 2021 13:27:10.304 [0x7000029db000] DEBUG - Opening 20 database sessions to library (com.plexapp.plugins.library), SQLite 3.35.5, threadsafe=1
Jul 31, 2021 13:27:10.304 [0x7000029db000] DEBUG - Installing Library Database from ["/Applications/Plex Media Server.app/Contents/Resources/com.plexapp.plugins.library.db"] to ["/Users/kee/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db"]
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Running migrations. (EPG 0)
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Running forward migration 20190130000000.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 0.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 1.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 2.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 3.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 4.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 5.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 6.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 7.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 8.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 9.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 10.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 11.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 12.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 13.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 14.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 15.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 16.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 17.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 18.
Jul 31, 2021 13:27:10.353 [0x7000029db000] DEBUG - Captured session 19.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Completed forward migration 20190130000000.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Running forward migration 20190201190600.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 0.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 1.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 2.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 3.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 4.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 5.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 6.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 7.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 8.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 9.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 10.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 11.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 12.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 13.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 14.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 15.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 16.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 17.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 18.
Jul 31, 2021 13:27:10.362 [0x7000029db000] DEBUG - Captured session 19.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Completed forward migration 20190201190600.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Running forward migration 20190205190600.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 0.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 1.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 2.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 3.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 4.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 5.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 6.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 7.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 8.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 9.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 10.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 11.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 12.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 13.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 14.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 15.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 16.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 17.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 18.
Jul 31, 2021 13:27:10.366 [0x7000029db000] DEBUG - Captured session 19.
Jul 31, 2021 13:27:10.367 [0x7000029db000] INFO - SQLITE3:(nil), 17, statement aborts at 56: [select * from metadata_items limit 1] database schema has changed
Jul 31, 2021 13:27:10.370 [0x7000029db000] INFO - SQLITE3:(nil), 17, statement aborts at 56: [select * from metadata_items limit 1] database schema has changed
Jul 31, 2021 13:27:10.372 [0x7000029db000] INFO - SQLITE3:(nil), 17, statement aborts at 56: [select * from metadata_items limit 1] database schema has changed
Jul 31, 2021 13:27:10.373 [0x7000029db000] INFO - SQLITE3:(nil), 17, statement aborts at 56: [select * from metadata_items limit 1] database schema has changed
Jul 31, 2021 13:27:10.375 [0x7000029db000] INFO - SQLITE3:(nil), 17, statement aborts at 56: [select * from metadata_items limit 1] database schema has changed
Jul 31, 2021 13:27:10.377 [0x7000029db000] INFO - SQLITE3:(nil), 17, statement aborts at 56: [select * from metadata_items limit 1] database schema has changed
Jul 31, 2021 13:53:45.765 [0x700002c6a000] DEBUG - Auth: authenticated user 1 as Plex Admi
Jul 31, 2021 13:53:45.766 [0x700003105000] DEBUG - Request: [192.168.1.12:58783 (Subnet)] GET /diagnostics/logs (8 live) TLS GZIP Signed-in Token (Plex Admi)
Jul 31, 2021 13:53:45.766 [0x700003105000] DEBUG - Diagnostics: Building logfile zip
