Conversion failed. The transcoder exited due to an error

Plex Media Server
1

Server Version#: 1.22.0.4163
Player Version#: 1.29.1.1974-a65b3ef3

Hi,

All out of the blue i’m running in to the problem that every time i try to watch a video this error comes in.

I’m fairly certain that the problem is somewhere in here:

Mar 18, 2021 13:48:17.169 [0x7efe253a1700] DEBUG - Request: [172.17.0.19:48434 (WAN)] GET /video/:/transcode/universal/start?hasMDE=1&path=%2Flibrary%2Fmetadata%2F308806&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=0&subtitleSize=100&audioBoost=100&location=wan&session=lgfqjqc3mtjo2j5cf85a0qj0&offset=0&subtitles=auto&copyts=1&Accept-Language=en (5 live) TLS GZIP Signed-in Token (email) (range: bytes=0-) 
Mar 18, 2021 13:48:17.169 [0x7efe253a1700] DEBUG - [Transcode] Found session GUID of lgfqjqc3mtjo2j5cf85a0qj0 in session start.
Mar 18, 2021 13:48:17.169 [0x7efe253a1700] DEBUG - [Transcode] TranscodeUniversalRequest: using profile Plex Desktop
Mar 18, 2021 13:48:17.169 [0x7efe253a1700] DEBUG - [Transcode] Downloading document http://127.0.0.1:32400/library/metadata/308806?checkFiles=1&includeBandwidths=1&offset=0&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=952vema2ef5m6elldp834m2l
Mar 18, 2021 13:48:17.169 [0x7efe253a1700] DEBUG - [Transcode] Auth: authenticated user 1 as email
Mar 18, 2021 13:48:17.174 [0x7efe253a1700] DEBUG - [Transcode] We're going to try to auto-select an audio stream for account 1.
Mar 18, 2021 13:48:17.174 [0x7efe253a1700] DEBUG - [Transcode] Selecting best audio stream for part ID 491535 (autoselect: 1 language: en)
Mar 18, 2021 13:48:17.174 [0x7efe253a1700] DEBUG - [Transcode] Audio Stream: 1531425, Subtitle Stream: -1
Mar 18, 2021 13:48:17.175 [0x7efe253a1700] DEBUG - [Transcode] Cleaning directory for session lgfqjqc3mtjo2j5cf85a0qj0 ()
Mar 18, 2021 13:48:17.175 [0x7efe253a1700] DEBUG - [Transcode] Starting a transcode session lgfqjqc3mtjo2j5cf85a0qj0 at offset -1.0 (state=3)
Mar 18, 2021 13:48:17.175 [0x7efe253a1700] DEBUG - [Transcode] [Universal] Using local file path instead of URL: /mnt/unionfs/tv/Person of Interest/Season 2/Person of Interest - S02E03 - Masquerade [AVC-Bluray-1080p DTS-5.1].mkv
Mar 18, 2021 13:48:17.175 [0x7efe253a1700] DEBUG - [Transcode/JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/config/Library/Application\ Support/Plex\ Media\ Server/Codecs/367b3d4-3673-linux-x86_64/' X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxy' '/usr/lib/plexmediaserver/Plex Transcoder' '-codec:0' 'h264' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/mnt/unionfs/tv/Person of Interest/Season 2/Person of Interest - S02E03 - Masquerade [AVC-Bluray-1080p DTS-5.1].mkv' '-filter_complex' '[0:0]scale=w=1920:h=1080[0];[0]format=pix_fmts=yuv420p|nv12[1]' '-map' '[1]' '-codec:0' 'libx264' '-crf:0' '16' '-maxrate:0' '25194k' '-bufsize:0' '50388k' '-r:0' '23.975999999999999' '-preset:0' 'veryfast' '-x264opts:0' 'subme=0:me_range=4:rc_lookahead=10:me=hex:8x8dct=0:partitions=none' '-map' '0:1' '-metadata:s:1' 'language=eng' '-codec:1' 'copy' '-copypriorss:1' '0' '-f' 'segment' '-segment_format' 'matroska' '-segment_format_options' 'live=1' '-segment_time' '1' '-segment_header_filename' 'header' '-segment_start_number' '0' '-segment_list' 'http://127.0.0.1:32400/video/:/transcode/session/lgfqjqc3mtjo2j5cf85a0qj0/4ce502ba-981c-4c43-9487-8f1ac54e936f/seglist?X-Plex-Http-Pipeline=infinite' '-segment_list_type' 'csv' '-segment_list_unfinished' '1' '-segment_list_size' '5' '-segment_list_separate_stream_times' '1' '-avoid_negative_ts' 'disabled' '-map_metadata:g' '-1' '-map_metadata:c' '-1' '-map_chapters' '-1' 'chunk-%05d' '-start_at_zero' '-copyts' '-y' '-nostats' '-loglevel' 'quiet' '-loglevel_plex' 'error' '-progressurl' 'http://127.0.0.1:32400/video/:/transcode/session/lgfqjqc3mtjo2j5cf85a0qj0/4ce502ba-981c-4c43-9487-8f1ac54e936f/progress'
Mar 18, 2021 13:48:17.175 [0x7efe253a1700] DEBUG - [Transcode/JobRunner] Jobs: Starting child process with pid 765
Mar 18, 2021 13:48:17.178 [0x7efdc37fe700] DEBUG - Request: [127.0.0.1:43176 (Loopback)] PUT /video/:/transcode/session/lgfqjqc3mtjo2j5cf85a0qj0/4ce502ba-981c-4c43-9487-8f1ac54e936f/progress?status=startup (6 live) Signed-in Token (email) (range: bytes=0-) 
Mar 18, 2021 13:48:17.178 [0x7efe1ffff700] DEBUG - Completed: [127.0.0.1:43176] 204 PUT /video/:/transcode/session/lgfqjqc3mtjo2j5cf85a0qj0/4ce502ba-981c-4c43-9487-8f1ac54e936f/progress?status=startup (6 live) 0ms 203 bytes (pipelined: 1) (range: bytes=0-) 
Mar 18, 2021 13:48:17.183 [0x7efdc37fe700] DEBUG - Request: [127.0.0.1:43176 (Loopback)] PUT /video/:/transcode/session/lgfqjqc3mtjo2j5cf85a0qj0/4ce502ba-981c-4c43-9487-8f1ac54e936f/progress?status=startup (6 live) Signed-in Token (email) (range: bytes=0-) 
Mar 18, 2021 13:48:17.183 [0x7efe24ba0700] DEBUG - Completed: [127.0.0.1:43176] 204 PUT /video/:/transcode/session/lgfqjqc3mtjo2j5cf85a0qj0/4ce502ba-981c-4c43-9487-8f1ac54e936f/progress?status=startup (6 live) 0ms 203 bytes (pipelined: 2) (range: bytes=0-) 
Mar 18, 2021 13:48:17.183 [0x7efdc37fe700] DEBUG - Request: [127.0.0.1:43176 (Loopback)] PUT /video/:/transcode/session/lgfqjqc3mtjo2j5cf85a0qj0/4ce502ba-981c-4c43-9487-8f1ac54e936f/progress?status=opening (6 live) Signed-in Token (email) (range: bytes=0-) 
Mar 18, 2021 13:48:17.183 [0x7efe24ba0700] DEBUG - Completed: [127.0.0.1:43176] 204 PUT /video/:/transcode/session/lgfqjqc3mtjo2j5cf85a0qj0/4ce502ba-981c-4c43-9487-8f1ac54e936f/progress?status=opening (6 live) 0ms 203 bytes (pipelined: 3) (range: bytes=0-) 
Mar 18, 2021 13:48:17.936 [0x7efdc37fe700] ERROR - [Transcoder] /mnt/unionfs/tv/Person of Interest/Season 2/Person of Interest - S02E03 - Masquerade [AVC-Bluray-1080p DTS-5.1].mkv: Input/output error
Mar 18, 2021 13:48:17.937 [0x7efe2d0de700] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 765 is 1 (failure)
Mar 18, 2021 13:48:17.937 [0x7efe253a1700] DEBUG - [Transcode] Using default transcode duration of 120 minutes
Mar 18, 2021 13:48:17.937 [0x7efde57fa700] DEBUG - Streaming Resource: Terminating session 0x7efe2005f300:952vema2ef5m6elldp834m2l which is using 29680kbps of WAN bandwidth.  Used is now 0kbps
Mar 18, 2021 13:48:17.937 [0x7efde57fa700] DEBUG - Streaming Resource: Terminating session 0x7efe2005f300:952vema2ef5m6elldp834m2l which is using transcoder slot.  Used slots is now 0
Mar 18, 2021 13:48:17.937 [0x7efde57fa700] DEBUG - Streaming Resource: Terminated session 0x7efe2005f300:952vema2ef5m6elldp834m2l with reason Conversion failed. The transcoder exited due to an error.
Mar 18, 2021 13:48:17.937 [0x7efe253a1700] DEBUG - [Transcode] Started session successfully: lgfqjqc3mtjo2j5cf85a0qj0
Mar 18, 2021 13:48:17.937 [0x7efde57fa700] DEBUG - Killing job.

But not really sure where to go from here, so a little help would be appreciated!

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