With the actual version of the server 1.12.3 , the server does not transcode anymore. Direct play works. The message within the header pops up. What to do ?
Please recreate the problem (Yes, one more time… sorry.)
Immediately after it fails,
Settings - Server - Help - Download Logs
Attach that ZIP file so we can see what’s happening. If it fails immediately, it should be easy to spot
Here we are…
Logs failed to attach. Please wait for the URL to inject itself into your reply before clicking Post Comment 
Next try…
the logs uploaded . thanks.
Unfortunately you’re using Windows and I am the Linux guy. I had a 50/50 shot at being able to help.
I’ll ask one of the Windows guys to jump in.
In the future, please don’t turn on VERBOSE logging until asked. Plex only keeps 26 MB of logs. Too much DEBUG info is lost when Verbose mode is on.
Server version 1.13.0.5003 removed the problem !
