"Conversion failed. The transcoder failed to start up."

[Tion1]

Thanks. I’m having the same issue:

Cannot play trailers/extras. 'Conversion failed. The transcoder failed to start up'

Server Version#: 1.24.2.4973 I just noticed that I can’t play any of the trailers or extras automatically found by Plex. Local trailers and extras still work fine, but not those automatically found. It’s the same for every extra of every movie, and on all the players I tried (browser, iOS, and Apple TV). I also tried to refresh the metadata of a few movies, but it made no difference. I always get the following error: [image] Here’s an example of …

I’ll wait 48 hours.