OK, so it looks like you purchased free feature from PLEX. You can have all those you listed without paying. If it were donations then it make sense, pretty sure many people will donate for good project such as PLEX.
But that wasn’t my question, I was asking does the price tag worth for the current premium features they offer at the time. Given my use case and how PLEX treat bugs and people requests and problems in the past I decided it is not yet worth it until PLEX have customer-first attitude so that even if we don’t get new premium features in the future we would/should feel safe that PLEX will always listen to us and try best to fix current problems
Plex actually fixes bugs and treats customer requests. The recent “focus on core” is what people were yelling for for ages. And currently I see nearly everyday updates for me Android clients, which fix bugs and/or introduce new features.
But everybody has to decide for him/herself whether or not to pay for this kind of freemium products. For me, helping the development is argument enough to support it financially. I mean I want the product to still be there in several years, whoch won’t happen if nobody pays for it. I do the same for other services, where it would be enough for me to use the free service.
For many, a ‘core’ feature was the extensibility of Plex using plug-ins.
I’m on ‘acquaintance’ basis with several Plug-in devs. Would almost consider one or two “friends”. All I speak with have been begging Plex to fix broken API features for several years now.
I’ve noticed several plug-in devs stopped updating Plex releases, stopped coming here to the forums over the past few years.
Perhaps if Plex hadn’t treated plug-ins like a plague to begin with, and kept API and docs up to date, there would be much more than 2% and we wouldn’t be where we are today.
They’re using their own neglect as a means to say ‘no one uses it, so we’re getting rid of it’.
It’s definitely fully not because no one wanted to.
When you neglect something long enough, people move on. I think the plugins are a perfect example.
I guess most people want to stream their media, and they want that to work. That is the core functionality of Plex, not Plugins. Obviously most people see that similarly.
Dunno if you are being sarcastic or if you mean what you say.
Surely they don’t incorporate every feature that is asked for, but you can’t deny that new features find their way into Plex which are actually asked for by the users (e.g. recent subtitle addition).
Same goes for bug fixing, new versions are pushed out frequently for a lot of client and PMS, the changelog you can view yourself. Indeed their are bugs which persist over a long time, which upsets people. But I would say most bugs are fixed pretty swiftly.
So I guess you are just trolling and/or making fun of me.
True they added subtitles so if youre heavily into foreign movies then great . If you speak no English at all and are heavily into Hollywood movies then great. If you speak English and expect to find forced subs then epic fail.
Maybe in the future… or maybe just another feature that never gets finished.
Fortunately despite the pulling of plugins the subzero dev is already working on the future without plugins.
But beyond the half hearted subtitles we have news, podcasts, VR, web shows etc. So yeah Plex really responded to feature requests there.
With regards to bugs you are of course correct. Who needs to playback movies on android without it cutting out and skipping to the next episode. Who needs mobile sync to work. It takes time I guess and 3 years combined so far for those two…
Let’s celebrate that at least they fixed the bug that didn’t allow you to tag your photos with whichever obscure symbol applies this week.
Let’s celebrate that they part fixed a few of the 100 bugs that their latest unasked for feature addition added from the server all the way down to the clients. I guess they need to only fix a few at a time that way their changelogs and release notes do look pretty impressive release after release.
So of you feel I’m a troll then so be it. It could be worse I could be called a shill or sycophant.
I suspect he means it. Plex has been going backwards not forwards for some time. Major bugs have been unfixed for years (chromecast post play, gapless playback etc), plugings are being pulled.
Their effort seems focused on pushing out a new interface that seems widely disliked (and pretty much ignoring the tidal wave of negative comment), as well as pouring resources into taking Plex in new directions (VR, podcasts and webshows etc) - for which there doesn’t seem to be much demand.
Apart from upbeat sales emails pushing the new features, there seems to be minimal engagement on concerns users are raising. They are wedded to the new interface, and some core bugs have been outstanding for over two years.
Ok, I understand bugs will always be there but whats not acceptable is bugs being introduced because of lack of testing and thought process. There have been tons of bugs being introduced because of just these two points.
Swiftly ? Lets see…
The most recent I’m posting about here but so far not even an acknowledgement of its existence.
And why o why can’t we have a public facing bugtracker or at least a forum sub-section just for reporting bugs.
I’m not really sure how missed the longest standing bug of all.
The whole reason that the Plex dance exists is a bug. Where are we with that? It’s existed for 5 years at least that I know of.
Adding a link to how to perform the Plex dance when issues arise that require it to be performed is one thing. But to treat it as a joke by adding a TM (Trademark) logo is quite another.
That’s pretty much where we are with Plex. What Plex is good at it does very well, but that list grows ever shorter.
Sadly moving away from Plex has been an extra costly affair for me. As my domain name and dynamic dns both have Plex in their names, well they simply have to go. But yes for a while I was indeed a certified Plex fanboy and was told so on many occasions. I adopted the same tact as Coxeroni, defending Plex in every post I saw.
Nowadays there is little to defend.
@Kiwi_User There is some interesting reading on the Emby forums from an ex Plex Ninja on the new UI.
Apparently, all Ninjas with the exception of two did NOT like the new UI either.
It happened anyway.
So we are lead to believe that Plex.inc listens to and cares about its users. It apparently doesn’t even listen to its employees. So I’m pretty sure it doesn’t listen to us.
Despite all this, I’m not actually bitter. I have had plenty of good times with Plex in the past. More than enough to justify the cost of the lifetime Plex Pass. Over the years I have purchased plenty of software that I no longer need or use. The Plex Pass is just the latest example.
Plex is nowhere near perfect, but singling out bugs is not a proof that Plex does not fix bugs at all. I can show you other examples where (severe) bugs were fixed within days. Does this help in this discussion?
Surely, some of the bugs exist for a while and affect a lot of users, like the root of the Plex Dance. And if the bugs and their severness pile up, more and more people become unsatisfied. That alone is a reason not being satisfied with the product, I understand that.
If I tell you, that emby hangs up on my server when I add a new library and has to be restarted manually, is that a proof that emby is trash? Probably not.
Funny, this is a list of all recently added features I really don’t care avout.
As they introduced VR was there some features requests in the old forum with a lot of more votes, and guess what, those features are still not imply.
I use Kodi with PKC as frontend due to the fact that there is still no sufficient support for ass subtitles and i can customize my surface in Kodi.
The new subtitles feature must be categorized as “me too”, because kodi and emby still have it. Still core features, like remote play, don’t work fine, too. I was remote with 100Mbit and i got the message that the line was to thin or the cpu not capable. The funny thing is, i started cloud sync and played from the cloud, and while i am doing this three more files was synced to the cloud. Conclusion: Neither the cpu nor the line was the problem.
