Solution for me was to remove the library that had recorded shows and re-add. Removes associated XMLs that are the problem and recreates them.
I have a suspicion on the issue. Go to the web client and take a look at the recorded shows. Check the count of episodes in the upper right corner for each show. Is it correct? I have noticed some are showing more episodes than are actually recorded for the show. In one case, it is showing 14 episodes where in actuality there is only one. Perhaps this version has a bug in how it is maintaining episode count. Or the method it maintains bundle information. If the info is wrong, then it sends bogus info to the Roku Plex app and the result is corrupted display of shows. I have rebuilt the library (moved items out, rescan library resulting in no items, delete all the TV Shows bundles, moving items back to library, rescan) that clears the problem and then within a day of recording, watching and then deleting episodes, the aberrant behavior returns. Really points to data corruption at the server.
I too had a “blank” screen on the initial opening of the ROKU client. It was a little random for awhile on my Ultra (sometimes got previews, sometimes not) but then it began to happen on my streaming stick in the bedroom and was finally an “always event”.
Not saying this is a fix but after running numerous re-scans optimize, and clean up passes I was at my end.
This morning I scrolled down to channels, selected it, and then backed out with the arrow key and I’ve now got all the previews and on deck and … on both ROKUs. Probably coincidence but …Plex Media Server Logs_2018-10-28_10-17-59.zip (3.8 MB)
Blank/missing tiles are back, my “fix” above was coincidence
Can the Plex Team give an update on this? I would love to have my DVR working again…
@anon18523487, we’ve all been struggling with this issue for several weeks now. Can you or anyone on the Dev team give us an update on when this will be fixed? I know this is beta software, but we are paying for the privilege through PlexPass.
A fix is being worked on. A PMS update will hopefully be available soon.
Thank you!
Thank you VERY much for the info it’s being addressed. I think many here simply like to know a problem is acknowledged, even if a fix isn’t immediately available.
And not to flog that dead horse, but a solid core app is SO much more important than extraneous bells & whistles.
UPDATE - last night’s PMS seems to have fixed. Well done & thank you, devs!!
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