Server Version#:Plex Media Server v1.20.3.3483
Player Version#:
Plex Media Server v1.20.3.3483-211702a9f - Raspbian GNU/Linux PC armv7l - build: linux-armv7hf_neon debian
Linux version: 10 (buster), language: en-GB
Hi, my PMS stopped playing videos.
Found this in the logs:
[0xaf5ff430] ERROR - [Transcoder] [eac3_eae @ 0x1eccb90] EAE timeout! EAE not running, or wrong folder? Could not read ‘/tmp/pms-47ed3f4e-5a87-424f-9fee-37976c6fc5b6/EasyAudioEncoder/Convert to WAV (to 8ch or less)/d2c332efe0d3d2ef-com-plexapp-android_2854-0-0.wav’
[0xa6ff3430] ERROR - [Transcoder] [eac3_eae @ 0x1eccb90] error reading output
[0xaf5ff430] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
Since i didnt change anything on hardware or software side i dont think it was caused by me.
It also shouldnt be the inotify issue because PMS is not not scanning for media and i dont have many media dirs.
Tried to change temp dir manually - didnt help.
logs:
Oct 28, 2020 13:20:45.066 [0xa6ff3430] DEBUG - [Transcode] MDE: The Simpsons - S31 E2 - Go Big or Go Homer: selected media 0 / 853
Oct 28, 2020 13:20:45.066 [0xa6ff3430] DEBUG - [Transcode] Streaming Resource: Added session 0xaf6d8b20:d2c332efe0d3d2ef-com-plexapp-android
Oct 28, 2020 13:20:45.066 [0xa6ff3430] DEBUG - [Transcode] Streaming Resource: Reached Decision id=362 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=1001,Direct play not available; Conversion OK.) media=(id=853 part=(id=855 decision=transcode container=mpegts protocol=hls streams=(Video=(id=1796 decision=copy width=1280 height=720) Audio=(id=1797 decision=transcode bitrate=640 encoder=ac3 channels=6 rate=48000))))
Oct 28, 2020 13:20:45.068 [0xb11fe430] DEBUG - Completed: [192.168.0.52:37018] 200 GET /video/:/transcode/universal/decision?audioBoost=100&autoAdjustQuality=0&directPlay=0&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=209664&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F362&protocol=*&session=d2c332efe0d3d2ef-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160 (6 live) TLS GZIP 14ms 1585 bytes (pipelined: 4)
Oct 28, 2020 13:20:45.238 [0xb19ff430] DEBUG - Auth: authenticated user 44338044 as ****@*****
Oct 28, 2020 13:20:45.238 [0xabffd430] DEBUG - Request: [192.168.0.52:37020 (Subnet)] GET /video/:/transcode/universal/start.m3u8?audioBoost=100&autoAdjustQuality=0&directPlay=0&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&includeCodecs=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=209664&partIndex=0&path=%2Flibrary%2Fmetadata%2F362&protocol=hls&session=d2c332efe0d3d2ef-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160 (7 live) TLS Signed-in Token (****@***) (range: bytes=0-)
Oct 28, 2020 13:20:45.238 [0xabffd430] DEBUG - [Transcode] Found session GUID of d2c332efe0d3d2ef-com-plexapp-android in session start.
Oct 28, 2020 13:20:45.239 [0xabffd430] DEBUG - [Transcode] TranscodeUniversalRequest: using augmented profile Android
Oct 28, 2020 13:20:45.240 [0xabffd430] DEBUG - [Transcode] Downloading document http://127.0.0.1:32400/library/metadata/362?checkFiles=1&includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=d2c332efe0d3d2ef-com-plexapp-android
Oct 28, 2020 13:20:45.240 [0xabffd430] DEBUG - [Transcode] Auth: authenticated user 44338044 as *****@****
Oct 28, 2020 13:20:45.249 [0xabffd430] DEBUG - [Transcode] We're going to try to auto-select an audio stream for account 44338044.
Oct 28, 2020 13:20:45.249 [0xabffd430] DEBUG - [Transcode] Selecting best audio stream for part ID 855 (autoselect: 1 language: en)
Oct 28, 2020 13:20:45.249 [0xabffd430] DEBUG - [Transcode] We're going to try to auto-select a subtitle.
Oct 28, 2020 13:20:45.249 [0xabffd430] DEBUG - [Transcode] Audio Stream: 1797, Subtitle Stream: -1
Oct 28, 2020 13:20:45.250 [0xabffd430] DEBUG - [Transcode] Found session GUID of d2c332efe0d3d2ef-com-plexapp-android in session start.
Oct 28, 2020 13:20:45.250 [0xabffd430] DEBUG - [Transcode] Using session GUID d2c332efe0d3d2ef-com-plexapp-android for new transcode session.
Oct 28, 2020 13:20:45.251 [0xabffd430] DEBUG - [Transcode] Cleaning directory for session d2c332efe0d3d2ef-com-plexapp-android ()
Oct 28, 2020 13:20:45.253 [0xb19ff430] DEBUG - Completed: [192.168.0.52:37020] 206 GET /video/:/transcode/universal/start.m3u8?audioBoost=100&autoAdjustQuality=0&directPlay=0&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&includeCodecs=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=209664&partIndex=0&path=%2Flibrary%2Fmetadata%2F362&protocol=hls&session=d2c332efe0d3d2ef-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160 (7 live) TLS 15ms 447 bytes (range: bytes=0-)
Oct 28, 2020 13:20:45.292 [0xa6ff3430] DEBUG - Request: [192.168.0.52:37022 (Subnet)] GET /video/:/transcode/universal/session/d2c332efe0d3d2ef-com-plexapp-android/base/index.m3u8 (8 live) TLS Signed-in
Oct 28, 2020 13:20:45.292 [0xa6ff3430] DEBUG - [Transcode] Found session GUID of d2c332efe0d3d2ef-com-plexapp-android in session start.
Oct 28, 2020 13:20:45.292 [0xa6ff3430] DEBUG - [Transcode] Starting a transcode session d2c332efe0d3d2ef-com-plexapp-android at offset -1.0 (state=3)
Oct 28, 2020 13:20:45.293 [0xa6ff3430] INFO - [Transcode] CodecManager: starting EAE at "/tmp/pms-47ed3f4e-5a87-424f-9fee-37976c6fc5b6/EasyAudioEncoder"
Oct 28, 2020 13:20:45.294 [0xa6ff3430] DEBUG - [Transcode] Job running: '/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Codecs/EasyAudioEncoder-798-linux-armv7hf_neon/EasyAudioEncoder/EasyAudioEncoder'
Oct 28, 2020 13:20:45.294 [0xa6ff3430] DEBUG - [Transcode] Jobs: Starting child process with pid 2853
Oct 28, 2020 13:20:45.294 [0xb32ff430] DEBUG - Jobs: '/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Codecs/EasyAudioEncoder-798-linux-armv7hf_neon/EasyAudioEncoder/EasyAudioEncoder' exit code for process 2853 is 13 (failure)
Oct 28, 2020 13:20:45.294 [0xa6ff3430] DEBUG - [Transcode] [Universal] Using local file path instead of URL: /media/hdd1/serien/The.Simpsons/The.Simpsons.S31.720p/The.Simpsons.S31E02.720p.HULU.WEB-DL.DDP5.1.H.264-CtrlHD.mkv
Oct 28, 2020 13:20:45.295 [0xa6ff3430] DEBUG - [Transcode] Job running: EAE_ROOT='/tmp/pms-47ed3f4e-5a87-424f-9fee-37976c6fc5b6/EasyAudioEncoder' FFMPEG_EXTERNAL_LIBS='/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/02cff92-3522-linux-armv7hf_neon/' XDG_CACHE_HOME='/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Cache' XDG_DATA_HOME='/usr/lib/plexmediaserver/Resources' X_PLEX_TOKEN='xxxxxxxxxxxxxxxxxxxx' '/usr/lib/plexmediaserver/Plex Transcoder' '-codec:0' 'h264' '-codec:1' 'eac3_eae' '-eae_prefix:1' 'd2c332efe0d3d2ef-com-plexapp-android_' '-noaccurate_seek' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/media/hdd1/serien/The.Simpsons/The.Simpsons.S31.720p/The.Simpsons.S31E02.720p.HULU.WEB-DL.DDP5.1.H.264-CtrlHD.mkv' '-filter_complex' '[0:1] aresample=async=1:ocl='\''5.1'\'':rematrix_maxval=0.000000dB:osr=48000[0]' '-map' '0:0' '-codec:0' 'copy' '-map' '[0]' '-metadata:s:1' 'language=eng' '-codec:1' 'ac3' '-b:1' '640k' '-segment_format' 'mpegts' '-f' 'ssegment' '-individual_header_trailer' '0' '-segment_time' '10' '-segment_start_number' '0' '-segment_copyts' '1' '-segment_time_delta' '0.0625' '-segment_list' 'http://127.0.0.1:32400/video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/seglist?X-Plex-Http-Pipeline=infinite' '-segment_list_type' 'csv' '-segment_list_size' '5' '-segment_list_separate_stream_times' '1' '-segment_list_unfinished' '1' '-max_delay' '5000000' '-avoid_negative_ts' 'disabled' '-map_metadata' '-1' '-map_chapters' '-1' 'media-%05d.ts' '-start_at_zero' '-copyts' '-vsync' 'cfr' '-y' '-nostats' '-loglevel' 'quiet' '-loglevel_plex' 'error' '-progressurl' 'http://127.0.0.1:32400/video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress'
Oct 28, 2020 13:20:45.295 [0xa6ff3430] DEBUG - [Transcode] Jobs: Starting child process with pid 2854
Oct 28, 2020 13:20:45.305 [0xaf5ff430] DEBUG - Request: [127.0.0.1:51900 (Loopback)] PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress?status=startup (9 live) Signed-in Token (*****@****) (range: bytes=0-)
Oct 28, 2020 13:20:45.305 [0xb11fe430] DEBUG - Completed: [127.0.0.1:51900] 204 PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress?status=startup (9 live) 0ms 203 bytes (pipelined: 1) (range: bytes=0-)
Oct 28, 2020 13:20:45.329 [0xabffd430] DEBUG - Request: [127.0.0.1:51900 (Loopback)] PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress?status=startup (9 live) Signed-in Token (*****@****) (range: bytes=0-)
Oct 28, 2020 13:20:45.330 [0xb19ff430] DEBUG - Completed: [127.0.0.1:51900] 204 PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress?status=startup (9 live) 0ms 203 bytes (pipelined: 2) (range: bytes=0-)
Oct 28, 2020 13:20:45.330 [0xaf5ff430] DEBUG - Request: [127.0.0.1:51900 (Loopback)] PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress?status=opening (9 live) Signed-in Token (*****@****) (range: bytes=0-)
Oct 28, 2020 13:20:45.330 [0xb19ff430] DEBUG - Completed: [127.0.0.1:51900] 204 PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress?status=opening (9 live) 0ms 203 bytes (pipelined: 3) (range: bytes=0-)
Oct 28, 2020 13:20:45.332 [0xabffd430] DEBUG - Request: [127.0.0.1:51900 (Loopback)] PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress?status=opened (9 live) Signed-in Token (*****@****) (range: bytes=0-)
Oct 28, 2020 13:20:45.333 [0xb11fe430] DEBUG - Completed: [127.0.0.1:51900] 204 PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress?status=opened (9 live) 0ms 203 bytes (pipelined: 4) (range: bytes=0-)
Oct 28, 2020 13:20:45.333 [0xaf5ff430] DEBUG - Request: [127.0.0.1:51900 (Loopback)] PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress/stream?index=0&id=0&codec=h264&type=video (9 live) Signed-in Token (*****@****) (range: bytes=0-)
Oct 28, 2020 13:20:45.333 [0xb11fe430] DEBUG - Completed: [127.0.0.1:51900] 200 PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress/stream?index=0&id=0&codec=h264&type=video (9 live) 0ms 195 bytes (pipelined: 5) (range: bytes=0-)
Oct 28, 2020 13:20:45.334 [0xabffd430] DEBUG - Request: [127.0.0.1:51900 (Loopback)] PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress/stream?index=1&id=0&codec=eac3&type=audio (9 live) Signed-in Token (*****@****) (range: bytes=0-)
Oct 28, 2020 13:20:45.334 [0xb11fe430] DEBUG - Completed: [127.0.0.1:51900] 200 PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress/stream?index=1&id=0&codec=eac3&type=audio (9 live) 0ms 195 bytes (pipelined: 6) (range: bytes=0-)
Oct 28, 2020 13:20:45.416 [0xaf5ff430] DEBUG - Request: [127.0.0.1:51900 (Loopback)] PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress/streamDetail?index=0&id=0&codec=h264&type=video&profile=High&width=1280&height=720&interlaced=0&sar=1:1&level=31&frameRate=23.976&disp_default=1 (9 live) Signed-in Token (*****@****) (range: bytes=0-)
Oct 28, 2020 13:20:45.417 [0xb19ff430] DEBUG - Completed: [127.0.0.1:51900] 200 PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress/streamDetail?index=0&id=0&codec=h264&type=video&profile=High&width=1280&height=720&interlaced=0&sar=1:1&level=31&frameRate=23.976&disp_default=1 (9 live) 0ms 195 bytes (pipelined: 7) (range: bytes=0-)
Oct 28, 2020 13:20:45.417 [0xabffd430] DEBUG - Request: [127.0.0.1:51900 (Loopback)] PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress/streamDetail?index=1&id=0&codec=eac3&type=audio&language=eng&channels=6&layout=5.1%28side%29&sampleRate=48000&disp_default=1 (9 live) Signed-in Token (*****@****) (range: bytes=0-)
Oct 28, 2020 13:20:45.418 [0xb19ff430] DEBUG - Completed: [127.0.0.1:51900] 200 PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress/streamDetail?index=1&id=0&codec=eac3&type=audio&language=eng&channels=6&layout=5.1%28side%29&sampleRate=48000&disp_default=1 (9 live) 0ms 195 bytes (pipelined: 8) (range: bytes=0-)
Oct 28, 2020 13:20:45.418 [0xaf5ff430] DEBUG - Request: [127.0.0.1:51900 (Loopback)] PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress/streamDetail?index=2&id=0&codec=subrip&type=subtitle&language=eng (9 live) Signed-in Token (*****@****) (range: bytes=0-)
Oct 28, 2020 13:20:45.418 [0xb19ff430] DEBUG - Completed: [127.0.0.1:51900] 200 PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress/streamDetail?index=2&id=0&codec=subrip&type=subtitle&language=eng (9 live) 0ms 195 bytes (pipelined: 9) (range: bytes=0-)
Oct 28, 2020 13:20:45.420 [0xabffd430] DEBUG - Request: [127.0.0.1:51900 (Loopback)] PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress?duration=1298.336000 (9 live) Signed-in Token (*****@****) (range: bytes=0-)
Oct 28, 2020 13:20:45.420 [0xa6ff3430] DEBUG - [Transcode] Started session successfully: d2c332efe0d3d2ef-com-plexapp-android
Oct 28, 2020 13:20:45.420 [0xb11fe430] DEBUG - Completed: [127.0.0.1:51900] 204 PUT /video/:/transcode/session/d2c332efe0d3d2ef-com-plexapp-android/8f5f4f62-8014-4933-8b3e-54fc699b2b8a/progress?duration=1298.336000 (9 live) 0ms 203 bytes (pipelined: 10) (range: bytes=0-)
Oct 28, 2020 13:20:45.420 [0xa6ff3430] DEBUG - [Transcode] HLS: Building an M3U8 for 1299 total seconds with 10 seconds/segment, target duration of 10.
Oct 28, 2020 13:20:45.421 [0xb11fe430] DEBUG - Completed: [192.168.0.52:37022] 200 GET /video/:/transcode/universal/session/d2c332efe0d3d2ef-com-plexapp-android/base/index.m3u8 (9 live) TLS 128ms 3951 bytes (pipelined: 1)
Oct 28, 2020 13:20:45.713 [0xb11fe430] DEBUG - Auth: authenticated user 1 as *****@****
Oct 28, 2020 13:20:45.713 [0xaf5ff430] DEBUG - Request: [192.168.0.171:61294 (Subnet)] GET /status/sessions (10 live) TLS GZIP Signed-in Token (*****@****)
Oct 28, 2020 13:20:45.713 [0xaf5ff430] DEBUG - [Now] Adding 0 sessions.
Oct 28, 2020 13:20:45.714 [0xb11fe430] DEBUG - Completed: [192.168.0.171:61294] 200 GET /status/sessions (10 live) TLS GZIP 0ms 429 bytes (pipelined: 1)
Oct 28, 2020 13:20:45.787 [0xabffd430] DEBUG - Request: [192.168.0.52:37024 (Subnet)] GET /video/:/transcode/universal/session/d2c332efe0d3d2ef-com-plexapp-android/base/00000.ts (11 live) TLS Signed-in
Oct 28, 2020 13:20:45.787 [0xabffd430] DEBUG - [Transcode/d2c332efe0d3d2ef-com-plexapp-android] Asked for segment 0 from session.
Oct 28, 2020 13:20:48.000 [0xaf5ff430] ERROR - [Transcoder] [eac3_eae @ 0x1eccb90] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-47ed3f4e-5a87-424f-9fee-37976c6fc5b6/EasyAudioEncoder/Convert to WAV (to 8ch or less)/d2c332efe0d3d2ef-com-plexapp-android_2854-0-0.wav'
Oct 28, 2020 13:20:48.001 [0xa6ff3430] ERROR - [Transcoder] [eac3_eae @ 0x1eccb90] error reading output
Oct 28, 2020 13:20:48.001 [0xaf5ff430] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
Oct 28, 2020 13:20:51.000 [0xaf5ff430] ERROR - [Transcoder] [eac3_eae @ 0x1eccb90] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-47ed3f4e-5a87-424f-9fee-37976c6fc5b6/EasyAudioEncoder/Convert to WAV (to 8ch or less)/d2c332efe0d3d2ef-com-plexapp-android_2854-0-1.wav'
Oct 28, 2020 13:20:51.001 [0xa6ff3430] ERROR - [Transcoder] [eac3_eae @ 0x1eccb90] error reading output
Oct 28, 2020 13:20:51.001 [0xaf5ff430] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
