CPU Core Stuck at 100% when library updating

Plex Media Server NAS & Devices
,
1

Server Version#: 1.19.4.2935
Player Version#:

I have been having an issue for some time, but it is infrequent at best but over the past week or 2 has become more frequent that when doing a library update plex consumes 100% of 1 CPU core and doesn’t progress with the library scan and gets stuck.
Below is a PRTG graph of my cpu’s and you can see where they ceiling out.

cpu
cpu1467×341 71.8 KB

to resolve, i restart PMS and this then will allow next library update to finish or possibly may get stuck again (its luck of the draw).

I had this issue previously, and rebuilt my Synology (for a few reasons) a while ago and the issue has persisted past the Synology rebuild.

Happy to provide logs etc as needed but just after some guidance.

3

as requested Plex Media Server Logs_2020-06-23_15-48-06.zip (4.8 MB)

5

Many thanks. please see response below.

it only fails on TV Show library which is interesting. Never fails on Movies and always gets stuck on a series “Season 1” folder.

it only pegs 1Core of the cpu so the other 3 are still operational albeit at a higher load. So next time it happens i can grab my logs as per above if that helps while it is maxing out the cpu core.

done

this was already on never based on the storage location and qty.

I have added the dns rebind custom setting in and will let you know if i still have issues. I will let this sit until i have another cpu load issue and then try grab the logs as per above.

I have had my opnsense for 12+ months however and this issue has only started in the last ~6 months.

6

just confirming i have had another 100% pegging after the above, and this is the attached logs while it is being pegged at 100%

Plex Media Server Logs_2020-06-25_11-47-43.zip (5.5 MB)

8

Thanks for that, yes it runs on my synology ds916+ which unfortunately the CPU isnt anything to write home about.

I have previously left this and it will run like this for days, so its not like its going to ever finish, it seems to just get stuck, but looks like there is nothing i can do if nothing is wrong with the setup unfortunately :frowning:

10

haha yeah thanks :slight_smile: hopefully my cpu fan is ok :stuck_out_tongue: i havent cleaned it in a while so may do that :slight_smile: as for UPS batteries - they seem healthy enough at the moment.

Only building more content so cant see the library getting smaller unfortunately

11

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.